In-Demand Developer dynamics Jobs in Parramatta, Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
Dynamics 365 Customer Engagement Technical Lead
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Parental leave
Quick Apply
Partner Manager (Contract), ANZ PDM Team
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- AWS
- Presentation skills
Account Manager, Public Sector Sales
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Sales
- Business development
- Analysis skills
13d
Senior Technical Business Analyst
Woolworths Group —Surry Hills NSW
- Full-time
- SQL
- APIs
- AI
- Work from home
9d
Senior Dynamics 365 CE Functional Consultant
NTT DATA —Sydney NSW
- Full-time
- Sales
- Customer service
- AI
Senior Product Data Engineer
Gridsight —Sydney NSW
- Full-time
- Hybrid work
- AWS
Quick Apply
Senior Channel Sales Manager
VIMG Australia —Sydney NSW
- $60,000 - $80,000 a year
- Full-time
- Management
- Sales
- Business development
Quick Apply
7d
Associate Director - Vertical Transportation (Building Engineering)
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- No degree
- Construction
Product Engineering Manager
L3Harris Technologies —Bondi Junction NSW
- Weekend availability
- Computer science
- Engineering
- Office
Infrastructure Solution Engineer
Woolworths Group —Bella Vista NSW
- Full-time
- Hybrid work
- Azure
- Product management
8d
Creative Activations Assistant
Omnicom Group —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Communication skills
7d
Director, Lakebase Sales Specialists
Databricks —Sydney NSW
- Sales
- APIs
- AI
WFM Consultant- UKGPRO
Woolworths Group —Bella Vista NSW
- Overtime
- Hybrid work
- Agile
- Work from home
Senior Android Architect (Performance Optimization/AI)
Binance —Sydney NSW
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Work from home
Quick Apply
Contracts Administrator
Landmark Group —Sydney NSW
- Full-time
- Management
- Organisational skills
- Construction
Quick Apply
Energy and Climate Advisory - Senior Consultant
Deloitte —Sydney NSW
- Analysis skills
- Communication skills
- Parental leave
Head of IT Delivery
4WD SUPACENTRE —Sydney Olympic Park NSW
- $170,000 - $190,000 a year
- Full-time
- DevOps
- ERP systems
- AWS
- Employee discount
Quick Apply
4d
ICT System Test Engineer
Wipro —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Relocation assistance
- Parental leave
Quick Apply

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developer dynamics jobs near parramatta, nsw

Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

developer dynamics jobs in parramatta, nsw

Production Support Analyst - Payments (Officer)

Dynamics 365 Customer Engagement Technical Lead

Partner Manager (Contract), ANZ PDM Team

Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions

Account Manager, Public Sector Sales

Senior Technical Business Analyst

Senior Dynamics 365 CE Functional Consultant

Senior Product Data Engineer

Senior Channel Sales Manager

Associate Director - Vertical Transportation (Building Engineering)

Product Engineering Manager

Infrastructure Solution Engineer

Creative Activations Assistant

Director, Lakebase Sales Specialists

WFM Consultant- UKGPRO

Senior Android Architect (Performance Optimization/AI)

Contracts Administrator

Energy and Climate Advisory - Senior Consultant

Head of IT Delivery

ICT System Test Engineer

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