The Department of Communities brings together the services and functions of disability services, child protection and family support, community initiatives and regional services reform.
Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.
The Opportunity
As an Applications Officer (Productivity) you will assist in the administration and support of the Department’s wide-ranging suite of productivity applications and platforms including systems support, problem resolution and delivering user documentation. Your responsibilities will include but not limited to:
- Assisting with problem resolution and associated testing of software problems, including testing of service packs and upgrades.
- Conducting ad-hoc training based on training needs analysis with the development of training plans as required.
- Co-ordinating the development and maintenance of comprehensive user-oriented documentation for Departmental business systems.
Who are we looking for?
We are looking for someone who is passionate about technology and business improvement and can work as part of a team to achieve results. You will be able to communicate clearly and build productive relationships. You’ll also be willing to learn about the products and tools used.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Ross Cicirello, Manager Applications - Productivity, on 0432 831 389 or email [email protected].
There is currently 1 permanent position available for immediate filling.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent that arise within the next 12 months across the Department of Communities.
Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:
- A two (2) page written application addressing 1,3 and 4 Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
- An application form (for hard copy applications only).
Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Erin Cronan, HR Advisor, on 0411 570 041 or email [email protected].
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.
Equity and Diversity
Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.
Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace. Please contact Erin Cronan, HR Advisor at [email protected] and via phone 0411 570 041
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.
Attachments:
- JDF - Applications Officer - Level 4
