In-Demand Data processing analyst Jobs

Senior Business Analyst - Customer Account Management
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- APIs
- Agile
2d
Senior Databricks Developer
AI Talent —Melbourne VIC
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Work from home
Quick Apply
Senior CSOC Analyst (Japanese & English speaking)
Fastly —Melbourne VIC
- Every weekend
- Software troubleshooting
- English
Quick Apply
Marketing & Operations Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Parramatta NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
3d
Principal Product Manager - Verification & Activation(Exchange)
Crypto.com —Melbourne VIC
- Full-time
- Remote
- SQL
- Product management
- APIs
- Health insurance
- Annual leave
Quick Apply
Senior Palantir PySpark Developer
Nixil —Sydney NSW
- Full-time
- Azure
- SQL
- AWS
5d
Project Accountant
Opus Agency —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Parental leave
Quantitative Analyst - Prediction Markets
Moreton Capital Partners —Australia
- Full-time
- Remote
- Research
- Master's degree
- Bachelor's degree
Quick Apply
14d

More jobs to discover

Find similar jobs that you might be interested in.

Senior Databricks Developer
AI Talent —Melbourne VIC
We're partnering with a vital leader in the *Government Health* sector, dedicated to *optimising* public health outcomes, resource allocation, and policy *…
$70,000 - $120,000 a year
Quick Apply
Lead AI Scientist
Rhino Partners Pty Ltd —Barangaroo NSW
Our client portfolio spans financial services, banking, energy infrastructure, healthcare, telecommunications, insurance, retail and government sectors across…
$220,000 - $240,000 a year
Quick Apply
6h

I want to receive the latest job alert for data processing analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data processing analyst jobs near

Senior Developer jobs in Sydney NSW

Project Accountant jobs in Sydney NSW

Marketing Operations Manager jobs in Parramatta NSW

Senior Developer jobs in Melbourne VIC

Senior Account Manager jobs in Melbourne VIC

Senior Analyst jobs in Melbourne VIC

Engineering Manager jobs in Sydney Nsw

Cafe Manager jobs in Perth Wa

Fleet Manager jobs in Melbourne Vic

Principal Product Manager jobs in Fortitude Valley Qld

Senior Developer jobs in Queensland

Senior Developer jobs in Brisbane Central Business District Qld

Net Developer jobs in Perth Wa

Full Stack Developer jobs in Sydney Nsw

Civil Project Engineer jobs in Sydney Nsw

Internship, Construction Project Management jobs in Gold Coast Qld

Project Accountant jobs in Brisbane Qld

Client Side Project Manager $90,000 jobs in Sydney Nsw

Project Accountant jobs in Perth Wa

Undergraduate, Accountant jobs in Brisbane Qld

Senior Business Analyst - Customer Account Management

Cognizant -
Melbourne VIC

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Jira
Microsoft Excel
Business analysis
Visio
Confluence
APIs
Agile
Communication skills

Full Job Description

Role Overview
We are seeking a highly experienced Senior Business Analyst with 10+ years of experience in telecom business analysis, requirements management, and BSS transformation initiatives. The role requires strong expertise in customer account management, billing and transaction processing, legacy application modernization, and end-to-end business process analysis, with the ability to work across business and technology teams to drive transformation outcomes.
Key Responsibilities

Lead end-to-end business requirement gathering, analysis, and documentation for Telecom BSS initiatives covering customer account management, billing, and transaction processing.
Work closely with business stakeholders, product owners, architects, and delivery teams to define business requirements, functional specifications, and user stories.
Drive analysis for customer account lifecycle management, including onboarding, account hierarchy, account servicing, and customer data alignment across systems.
Analyze and document billing and transaction processing flows, including mediation, rating, billing, invoicing, payments, collections, and revenue assurance.
Perform gap analysis, impact analysis, and process mapping for legacy application transformation and modernization programs.
Support legacy application assessment, requirement traceability, and change request lifecycle management across BSS transformation programs.
Facilitate workshops, Joint Application Development sessions, and stakeholder discussions to refine scope and drive consensus.
Create and maintain BPMN/process flows, requirement documents, business rules, use cases, and traceability matrices.
Collaborate with QA and delivery teams to support test scenario definition, UAT readiness, and solution validation.
Provide business support during implementation and change rollout, ensuring alignment between business needs and delivered solutions.

Mandatory Skills & Expertise
Domain Expertise

Strong experience across Telecom BSS stack with emphasis on Customer Account Management, Billing, Transaction Processing, Revenue Management, and Order-to-Cash business processes.
Deep understanding of telecom business processes and value chains including Lead-to-Order, Order-to-Cash, Usage-to-Pay, and customer account lifecycle management.
Exposure to B2B, B2C, wholesale, prepaid, and postpaid telecom operating models and customer journeys.

Billing & Transaction Processing Expertise

Strong experience in telecom billing analysis and transformation programs, including charging, rating, invoicing, payment processing, collections, and revenue assurance.
Good understanding of transaction processing flows and business rules for telecom products and services, including high-volume financial transactions.
Experience working with telecom billing platforms, revenue management systems, and related business process documentation.

Legacy Modernization

Proven experience in legacy application analysis, requirement mapping, remediation support, and transformation planning across telecom BSS environments.
Experience supporting modernization initiatives involving API-led integration, process redesign, and migration to target-state business and application landscapes.
Strong understanding of dependency analysis, impact assessment, transition planning, and coexistence of legacy and modern platforms.

Business Analysis & Process Skills

Strong knowledge of TM Forum concepts, telecom process frameworks, and BSS functional architecture.
Hands-on experience in requirement elicitation, BPMN/process modeling, business rules definition, use case writing, and stakeholder communication.
Familiarity with tools and methods such as BPMN, Visio, JIRA, Confluence, Excel, and requirement traceability frameworks.

Experience & Qualifications

10+ years of experience in Telecom IT/BSS domain with strong business analysis and transformation exposure.
Minimum 5+ years of experience in billing, transaction processing, customer account management, or revenue management functions.
Proven track record in telecom transformation, modernization, or large-scale BSS change programs.
Experience working with cross-functional business, operations, architecture, and delivery teams in Agile or hybrid delivery models.
Preferred certifications: CBAP/CCBA, SAFe, TM Forum, or equivalent business analysis and agile credentials.

Key Competencies

Strong stakeholder management, facilitation, and communication skills.
Ability to drive complex requirement analysis and business process transformation across telecom BSS programs.
Excellent analytical thinking, problem-solving, documentation, and presentation skills.
Strong focus on delivering business-aligned, scalable, and transformation-ready BSS solutions.

Apply Now

Refine Your Search

data processing analyst jobs

Senior Business Analyst - Customer Account Management

Senior Databricks Developer

Senior CSOC Analyst (Japanese & English speaking)

Marketing & Operations Manager

Principal Product Manager - Verification & Activation(Exchange)

Senior Palantir PySpark Developer

Project Accountant

Quantitative Analyst - Prediction Markets

More jobs to discover

I want to receive the latest job alert for data processing analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected