In-Demand Bridge engineer Jobs in Parramatta, Nsw

Cisco Webex Contact Centre Engineer
FinXL —Sydney NSW
- $120 - $130 an hour
- Contract
- Management
- Analysis skills
- APIs
5h
Principal Designer - Bridges & Structures, Rail & Metro
SMEC —Sydney NSW
- Full-time
- Management
- Education
- Scripting
- Parental leave
Senior Architect - AWS
Datacom —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- No degree
- Health insurance
- Employee discount
Quick Apply
AI Architect
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
Quick Apply

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Principal Designer - Bridges & Structures, Rail & Metro
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bridge engineer jobs near parramatta, nsw

Cisco Webex Contact Centre Engineer

FinXL -
Sydney NSW

Apply Now

Job Details

Contract
$120 - $130 an hour
5 hours ago

Qualifications

Management
Analysis skills
VoIP
Network protocols
APIs
AI

Full Job Description

Job details

Posted15 June 2026
SalaryAU$120 - AU$130 per hour
LocationSydney
Job type Contract
Discipline Cloud & Infrastructure
Reference90M0672561_1781485041

Job description

Cisco Webex Contact Centre Engineer

Work on mission-critical, large-scale cloud deployments via FinXL

FinXL Professional Services is a leading IT consultancy that partners with organisations to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

FinXL is seeking a Cisco Webex Contact Centre Engineer to join a high-performing team supporting a leading major enterprise telco client. This is a project-based engineering role, not an operational or support position, dedicated to a massive cloud transformation centred on the Cisco Webex Contact Centre (Webex CC) platform. You will be responsible for the high-level design, implementation, and management of the deployment, ensuring a strict zero-downtime execution strategy during cutover phases.

Key Responsibilities

Design & Implementation: Develop and deploy enterprise-grade Cisco Webex Contact Centre cloud solutions and perform technical design updates to the existing environment.
AI & Ecosystem Integration: Implement cutting-edge, AI-powered features (like virtual agents and conversation summaries) and connect the Webex CC platform with CRM systems and enterprise APIs.
Configuration & Omnichannel Routing: Configure complex Intelligent Voice Response (IVR) workflows, routing logic, queues, and seamlessly manage multichannel interactions across voice, digital chat, and email.
Risk Management & Documentation: Ensure zero impact through rigorous change management planning, and author comprehensive engineering documentation including implementation plans, rollback plans, and "as-built" documents.
Optimisation & Technical Validation: Analyse efficiency metrics to fine-tune routing workflows and monitor system performance using tools like Wireshark to troubleshoot SIP logs and network issues.

Skills & Experience Required

Engineer Profile: A proven track record as a project/deployment engineer with high-level integration and planning capabilities.
Cisco Webex Expertise: A very high degree of technical proficiency in Cisco Webex Collaboration products, specifically Webex Contact Centre administration, tenant configuration, and platform management.
Core Networking: Solid knowledge of VoIP technologies, SIP protocols, API integrations, and general networking protocols.
Problem Solving: Strong analytical, troubleshooting, and risk-mitigation skills within high-pressure, zero-downtime environments.

Eligibility

Visa/Residency Conditions: Applicants must be an Australian Citizen or Australian Permanent Resident.
Location & Clearance: Open to onshore candidates across Australia. No government clearance is required

Apply Now

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bridge engineer jobs in parramatta, nsw

Cisco Webex Contact Centre Engineer

Principal Designer - Bridges & Structures, Rail & Metro

Senior Architect - AWS

AI Architect

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