Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
The primary role of the Lead Solution Architect is to assess and design the solution as part of the Discovery program in an Agile technology team. The Architect will work closely with the Business analysts and Product Owners as well as platform teams and external consultants.
SC Discovery is a strategic phase within the Ignite program focused on shaping the future of ResMed’s Supply Chain capabilities . It is not about selecting specific applications yet; rather, it aims to define the future state architecture, capabilities, and design principles that will guide subsequent delivery phases. This phase ensures alignment between business strategy and technology enablement , creating a resilient, compliant, and scalable supply chain ecosystem.
Capability Roadmap & Taxonomy
Establish a structured capability taxonomy for supply chain, manufacturing, logistics , and related domains. This includes areas like Source-to-Receipt, Planning, Quality Management, Data & AI .
Architectural North Star
Define a clear target architecture to guide solution selection and integration across programmes (e.g., Network 2030, Enterprise MDM). This involves conceptual application views, integration patterns, and governance models.
SC Discovery spans multiple streams:
Functional streams and business architecture: Mapping processes across manufacturing, logistics , inventory, and quality.
Architectural enablers : Covering ERP, data architecture, observability, security, and automation.
The T echnical A rchitect oversees all the Functional streams related to Logistics and Global Trade management.
Historically Logistics and Distribution as well as Global Trade was not part of the Supply Chain function. As the customer domain and the Supply Chain domain are getting merged closer to each other, there is a need to have someone skilled and experience with architecture used for logistics reporting, and logistics integration (WMS, TMS, third party logistics ) to oversee this space.
Let’s talk about Responsibilities.
Establish supply chain observability and visibility standards , including dashboards, automated alerts, and continuity plans and integrate third party transportation monitoring.
Consider supply chain security and compliance for all integrations and SaaS platforms (RBAC, encryption, audit, CSV validation)
Let’s talk about Qualifications and Experience
Required:
Order Cycle Time , Inventory Accuracy, Transportation Cost per Unit, Customs Clearance Time, Supply Chain Security Incidents, Carbon Footprint per Shipment)
Usage of AI in Logistics:
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