In-Demand Workshop technician Jobs in Parramatta, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
9h
Body Repair Assembly Technician, Alexandria
Tesla —Alexandria NSW
- Full-time
- Mechanic experience
- Assembly
- Computer skills
- Employee stock purchase plan
- Health insurance
Mechanical Technician
Kalmar —Sydney NSW
- Rotating roster
Hydraulic Hammer and Attachment Technician
1.0 AUSTRALIAN HAMMER SUPPLIES PTY. LIMITED —Sydney NSW
- Full-time
- Welding
Quick Apply
High Voltage Operators and Maintenance Technician
Monadelphous —Sydney NSW
- Electrical experience
1d
Heavy Vehicle Mechanic
Volvo Group —Blacktown NSW
- $92,000 - $112,000 a year
- Overtime
- Parental leave
Technician | Sydney City JLR
Autosports Group Limited —Alexandria NSW
- Mechanic experience
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Service Technician -Byd Rockdale
Harmony New Energy Auto Pro Servicing Pty Ltd —Rockdale NSW
- Full-time
- Communication skills
Quick Apply
Apprentice Spray Painter (2nd or 3rd year)
Carma —Sydney NSW
- Full-time
Quick Apply
8d
Service Technician -Byd Five Dock
Harmony New Energy Auto Pro Servicing Pty Ltd —Five Dock NSW
- Full-time
- Communication skills
Quick Apply
Apprentice Vehicle Technician, Alexandria | January 2027 Intake
Tesla —Alexandria NSW
- Management
- Senior Secondary Certificate of Education
- Internship
PDI Technician - New Car Storage/PDI Centre Sydney
Harmony New Energy Auto Pro Servicing Pty Ltd —Moorebank NSW
- Urgently hiring
- Mechanic experience
- Communication skills
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Diagnostic Technician - Mercedes-Benz
Peter Warren Automotive Holdings —Warwick Farm NSW
- Full-time
- Sales
- Customer service
- Health insurance
- Parental leave
4WD Technician / Motor Mechanic – Accessories & Vehicle Systems - St Peters NSW
SMS Personnel —St Peters NSW
- $69,000 - $77,000 a year
- Monday to Friday
- Mechanic experience
- Electrical experience
- Manufacturing
9d

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
9 hours ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

workshop technician jobs in parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

Body Repair Assembly Technician, Alexandria

Mechanical Technician

Hydraulic Hammer and Attachment Technician

High Voltage Operators and Maintenance Technician

Heavy Vehicle Mechanic

Technician | Sydney City JLR

Service Technician -Byd Rockdale

Apprentice Spray Painter (2nd or 3rd year)

Service Technician -Byd Five Dock

Apprentice Vehicle Technician, Alexandria | January 2027 Intake

PDI Technician - New Car Storage/PDI Centre Sydney

Diagnostic Technician - Mercedes-Benz

4WD Technician / Motor Mechanic – Accessories & Vehicle Systems - St Peters NSW

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I want to receive the latest job alert for workshop technician in parramatta, nsw

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