In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
1d
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
3h
Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
7h
Cyber Security Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Gym membership
- Free food
Quick Apply
5h
Scientist Ecotoxicology
Department of Climate Change, Energy, the Environment and Water —Lidcombe NSW
- $110,000 - $124,158 a year
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
9h
Senior Infrastructure Services Specialist (Mainframe)
Westpac Group —Sydney NSW
- Full-time
- Analysis skills
3d
Technical Platform Expert - Sydney
Legora —Sydney NSW
- Full-time
- Master's degree
- In-person
- AI
Manager - Cyber Defence Strategy
GHD —Sydney NSW
- Hybrid work
- Azure
- Presentation skills
- Construction experience
HSEQ Advisor
Griffin Marine Services —Sydney NSW
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Quick Apply
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
14d
Data Center Technical Operations Engineer, AWS Infrastructure Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast
Estia Health —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Time management
- Employee assistance program
10d
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Management
- Computer Science
- Administrative experience
2d
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers
Spectrum Life —Sydney NSW
- Recruiting
Quick Apply
6d
SASE Network Engineer
The Missing Link —Sydney NSW
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick Apply
Data Center Technical Operations Engineer, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- AWS
- Bachelor's degree
Forward Deployed Engineer
Lyra Technologies —Millers Point NSW
- $105,000 - $147,750 a year
- Full-time
- Hybrid work
- Communication skills
- Referral program
- Free food
Quick Apply
3d
Director, Support Field Delivery, APJC, AWS Enterprise Support Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Bar
- Engineering
- Master's degree

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incident & problem specialist jobs near parramatta, nsw

Front Office Technical Support Specialist

MNL Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Desktop support
Microsoft Excel
Management
Technical support
SQL
Scripting
SharePoint
Financial services
Communication skills
Office experience

Full Job Description

Front Office Technical Support Specialist

Location: Sydney, Australia
Contract: 12 Months
Work Arrangement: On-site
Work Authorization: Australian work authorization required

About the Role

We are seeking an experienced Front Office Technical Support Specialist to provide dedicated on-site technology support to approximately 20 users within a financial services trading and operations environment in Sydney.

This is a hands-on L1/L2 support role suited to someone who is comfortable working directly with front-office users, troubleshooting issues under time pressure, and collaborating with regional APAC and US technology teams.

Key Responsibilities

Provide responsive, hands-on L1/L2 technical support to trading and operations users on the trading floor.
Troubleshoot and support Windows, Active Directory, SharePoint, local networks, storage, and data center infrastructure.
Support and troubleshoot user-facing tools developed using Microsoft Excel, VBA, and Python.
Build, configure, manage, and retire Linux virtual machines in accordance with standard operational procedures.
Assist with storage strategy, data migration, and knowledge transfer activities.
Monitor, troubleshoot, and resolve infrastructure and end-user technology issues.
Escalate complex incidents and coordinate resolution with APAC and US technology teams.
Maintain clear technical documentation and follow established operational and change-management processes.

Required Skills & Experience

Previous technical support experience within financial services, preferably in a front-office, investment banking, or trading-floor environment.
Strong practical experience with:
Active Directory
Microsoft SharePoint
Local network infrastructure
Storage environments
Windows desktop/user support
Hands-on experience building and managing Linux VMs.
Practical scripting/automation experience using VBA and Python.
Strong troubleshooting and problem-solving skills.
Ability to prioritize and respond effectively in a high-pressure trading environment.
Excellent communication skills and the ability to work directly with traders, operations users, and technology teams.
Australian work authorization is mandatory.

Desirable Skills

Basic database support experience, including SQL and SQL estate management.
Experience supporting front-office trading platforms such as Fidessa or Triton.
Experience with storage migration projects.
Familiarity with infrastructure lifecycle management.
Experience working with distributed technology teams across APAC and the US.

Ideal Candidate

The ideal candidate is a technically strong and methodical support professional who enjoys working directly with business users and can quickly diagnose and resolve issues in a demanding financial-services environment.

If you have experience supporting trading-floor users and a strong combination of desktop support, infrastructure, Linux, scripting, and financial-services technology, we would like to hear from you.

Please apply with your updated CV/resume outlining your relevant financial-services and technical support experience.

Application Question(s):

Please mention the Visa Type you hold.

Work Authorisation:

Australia (Required)

Location:

Sydney NSW (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Front Office Technical Support Specialist

Senior Coordinator Cyber Response

Application Analyst - Mobility & Airport Technology Systems

Cyber Security Manager

Scientist Ecotoxicology

Senior Infrastructure Services Specialist (Mainframe)

Technical Platform Expert - Sydney

Manager - Cyber Defence Strategy

HSEQ Advisor

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Data Center Technical Operations Engineer, AWS Infrastructure Operations

Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast

Venue Operations Manager

Vice President, Production Services Specialist II, Application Production Services & Engineering

Service Now - Developer

AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers

SASE Network Engineer

Data Center Technical Operations Engineer, AWS Data Center Engineering Operations

Forward Deployed Engineer

Director, Support Field Delivery, APJC, AWS Enterprise Support Support

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

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