In-Demand Cloud/ systems engineer Jobs in Canberra, Act

ICT Support Engineer
Technowand —Dickson ACT
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
1h
Junior DevOps Engineer- AU Citizen with Security clearance
Accenture —Canberra ACT
- Full-time
- Azure
- Bachelor's degree
13h
Manager, Sales Development
Snowflake —Barton ACT
- Full-time
- Computer Science
- Engineering
- Master's degree
14d
Security Delivery Architect
Unisys —Canberra ACT
- Full-time
- Computer Science
- Presentation skills
- Bachelor's degree
Network and Security Operations Engineer - Federal Government
Verizon —Lyneham ACT
- Weekend availability
- Azure
- Management
- Computer Science
- Work from home
Cyber Security GRC Consultant
Leidos —Canberra ACT
- Full-time
- Writing skills
- AWS
- Annual leave
Solutions Architect
Cellebrite —Canberra ACT
- Full-time
- Research
- Administrative experience
- SQL
Quick Apply
Senior Data & AI Engineer
Showtime Consulting —Canberra ACT
- Azure
- Computer Science
- Master's degree
6h

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ICT Support Engineer

Technowand
Dickson ACT

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
1 hour ago

Qualifications

Computer science
System administration
Computer Science
Customer service
Diploma
Communication skills
Help desk
Information Technology

Full Job Description

About the Role

We are seeking an experienced ICT Support Engineer to join our team, providing technical support across our systems, networks and applications. You'll be the go-to person for diagnosing and resolving IT issues, keeping our infrastructure running smoothly, and helping our people work productively every day.

Key Responsibilities

Provide first, second and third-level technical support for desktops, laptops, mobile devices, printers, network and business applications
Diagnose, troubleshoot and resolve hardware, software, network, email and security system faults for end users
Install, configure, maintain and upgrade desktop hardware, operating systems, software and peripheral equipment
Log, manage and resolve support tickets and incidents within agreed service level timeframes, escalating complex issues where required
Support and maintain servers, network infrastructure, security systems and cloud/on-premises environments
Develop and maintain support procedures, knowledge base articles and technical documentation, including user guides and maintenance records
Provide technical guidance and training to staff on application software and operational procedures
Liaise with users and management to communicate system changes, standards and best practice
Contribute to systems and infrastructure reviews, and recommend hardware/software improvements
Assist with the rollout of new systems, applications and infrastructure projects
Provide approved onsite technical support at customer sites, including installation, troubleshooting and issue resolution outside the office
Conduct quality/systems audits, tracking non-compliance, and reviewing operational procedures against established standards
Conduct systems architecture reviews and recommending future hardware and software strategies

About You

Degree or diploma in Information Technology, Computer Science, or equivalent relevant experience
Demonstrated experience minimum 2 years in an ICT support, help desk or systems administration role
Strong troubleshooting skills across desktop, network and application environments
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users
Ability to work independently and manage competing priorities

How to Apply

Click 'Apply Now' and submit your resume and a brief cover letter outlining your relevant experience.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

cloud/ systems engineer jobs in canberra, act

ICT Support Engineer

Junior DevOps Engineer- AU Citizen with Security clearance

Manager, Sales Development

Security Delivery Architect

Network and Security Operations Engineer - Federal Government

Cyber Security GRC Consultant

Solutions Architect

Senior Data & AI Engineer

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