In-Demand Mobile architecture Jobs in Parramatta, Nsw

Service Desk Analyst
BVN Architecture —Sydney NSW
- Part-time
- Microsoft Office
- Communication skills
- Time management
- Parental leave
Quick Apply
2h
Senior Full Stack Engineer - Hybrid
Sitemate —Sydney NSW
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- AI
- Annual leave
- Work from home
7h
Systems Analyst
PWC Australia —Sydney NSW
- $89,000 a year
- Azure
- ERP systems
- AWS
- Annual leave
6h
Staff Software Engineer
Commonwealth Bank —Sydney NSW
- Full-time
- Oracle
- SQL
- Software development
1d
Site Reliability Engineer Graduate (Video & Edge Global Engineering) - 2027 Start (BS/MS)
TikTok —Sydney NSW
- On call
- Computer science
- Computer Science
- Engineering
Cyber Security Officer - Operational Technology
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Research
- No degree
6d
Senior Security Platform Engineer - DevSecOps
Optus —Sydney NSW
- Computer science
- Management
- DevOps
- Parental leave
- Employee discount
1d
Principal Software Engineer – Backend Platforms & Service Domains
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
14d
Senior Software Development Engineer, AWS Professional Services - Products and Solutions
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking)
TikTok —Sydney NSW
- On call
- Computer science
- Computer Science
- AWS
Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Scripting
QA Engineer (Backend, Rust / Java) - Trading
Binance —Sydney NSW
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
Site Reliability Engineer, Security Engineering
TikTok —Sydney NSW
- Computer Science
- Bachelor's degree
- Communication skills
Senior Graphics Programmer
Rockstar Games —Sydney NSW
- Full-time
- Scripting
- Software development
- APIs
Quick Apply
Staff Cloud Architect
Ripple —Sydney NSW
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Parental leave
Quick Apply

I want to receive the latest job alert for mobile architecture in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mobile architecture jobs near parramatta, nsw

Service Desk Analyst jobs in Sydney NSW

Site Reliability Engineer jobs in Sydney NSW

Full Stack Developer jobs in Sydney NSW

Systems Analyst jobs in Sydney NSW

Principal Software Engineer jobs in Sydney NSW

Security Officer jobs in Sydney NSW

Software Engineer jobs in Sydney NSW

Staff Software Engineer jobs in Sydney NSW

Service Desk Analyst jobs in Macquarie Fields Nsw

Service Desk Analyst jobs in Eight Mile Plains Qld

Customer Service jobs in Greater Adelaide Sa

Guest Service Agent jobs in Sydney Nsw

Service Desk Analyst jobs in Swinburne University Of Technology Vic

Marriott International Food Beverage Service jobs in Sydney Nsw

Audio Engineer jobs in Sydney Nsw

Process Engineer jobs in Perth Wa

Operations Engineer jobs in Melbourne Vic

Staff Software Engineer jobs in Osborne Park Wa

Bar Staff, Nightclub jobs in Greater Adelaide Sa

Staff Software Engineer jobs in Kingscliff Nsw

Service Desk Analyst

BVN Architecture
Sydney NSW

Quick Apply

Job Details

Part-time
2 hours ago

Benefits

Parental leave

Qualifications

Jira
Microsoft Exchange
Microsoft Office
Adobe Creative Suite
Citrix
Communication skills
Time management
Mobile devices

Full Job Description

BVN is seeking applications from exceptional Service Desk Analysts to join our Sydney Studio.

The IT Service Desk Analyst is responsible for being the first point of contact for the Technology Team. The role is to provide 1st line IT support to BVN staff, within Australia and overseas. The role demands high standards of customer service, a willingness to provide excellent IT support, and the agility to work in a fast-paced environment.

The IT Service Desk Analyst will reside in the IT Operations Cluster within the I+DT Team. The cluster's vision is to:

Provide business as usual Technology support services across the entire practice, to meet demands, as and when they are required, and in line with BVN's ‘one Studio' approach.
Deliver Technology projects (as part of a project team) as required.
Seek to initiate projects with a view to reducing the amount of reactive work carried out.
Change the way the Technology support service is perceived, the type of support we provide, and why we provide it.
Align with the needs of our colleagues by increasing consultation, communication and collaboration across the entire practice.
See things through other people's eyes to help us redefine the service that we provide.

Responsibilities

To be the first point of contact for all Technology incidents and requests.
Provide 1st line IT support to BVN staff in line with business requirements.
Carry out basic troubleshooting.
Monitor and respond to incoming support requests (incidents and requests) and triage them as relevant.
Provide a high level of customer service.
Communicate and collaborate effectively with the rest of the Operations Cluster and wider Technology Team.
Follow documented procedures and create documentation as relevant.
Ensure that cover is provided on the IT Service Desk at all times during core hours.
Provide technical support for studio events, which may occasionally require flexibility outside of standard working hours
Maintain and update IT asset records, including tracking hardware allocation and license management

Accountabilities

Ensure all support requests are logged.
Ensure all support requests are assigned.
Ensure 1st line support requests are dealt with in a timely and professional manner.
Highlight support trends (problems) to the Infrastructure Manager and CIO.

Personal Qualities

A passion to start an IT support career.
Resilient and able to cope with conflicting demands and work under pressure.
A willingness to help others.
A desire to see tasks through to completion.
Pro-active and driven self-starter.

Skills

Previous experience within a customer facing role would be an advantage.
Strong attention to detail.
Proactive and methodical troubleshooting skills.
Ability to manage and prioritise tasks and time efficiently.
Ability to provide clear and concise advice.
Excellent time management and organisation skills.
Excellent written and spoken English communication skills.

The following technical skills would be an advantage but are not essential as training will be provided:

Basic knowledge of Windows 11, Adobe Creative Cloud and Microsoft Office.
Basic user administration within Active Directory and Microsoft Exchange.
Experience supporting Citrix virtual desktop environments
Experience supporting mobile devices, and AV systems
Experience within the Atlassian ecosystem including Jira Service Management

This role requires a presence in our Sydney office.

Our people come first. Our culture nurtures collective creativity, inclusion, and diversity and/or those seeking a part-time position or not meeting all the criteria are still encouraged to apply. We believe that a balanced, well-lived life is where we will find the most meaning. We are continually enhancing the BVN Experience with a suite of initiatives available to all employees:

12 weeks parental leave available for all after 12 months.

Volunteering days to allow you to give back to and participate in the community.

Purchased leave.

Cultural, social, and active groups and events.

Mentoring programs.

Amongst many more.

BVN has a Pride Network as part of our inclusive approach to creating a safe and comfortable environment where everyone can be themselves. This initiative aims to show support for a significant population of our people, as well as those who are family and friends of LGBTIQA+ people. Having a pride network at BVN is also about drawing on this group's life experiences, insights, and knowledge to improve our culture and awareness.

Quick Apply

Refine Your Search

mobile architecture jobs in parramatta, nsw

Service Desk Analyst

Senior Full Stack Engineer - Hybrid

Systems Analyst

Staff Software Engineer

Site Reliability Engineer Graduate (Video & Edge Global Engineering) - 2027 Start (BS/MS)

Cyber Security Officer - Operational Technology

Senior Security Platform Engineer - DevSecOps

Principal Software Engineer – Backend Platforms & Service Domains

Senior Software Development Engineer, AWS Professional Services - Products and Solutions

Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking)

Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems

QA Engineer (Backend, Rust / Java) - Trading

Site Reliability Engineer, Security Engineering

Senior Graphics Programmer

Staff Cloud Architect

I want to receive the latest job alert for mobile architecture in parramatta, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected