In-Demand Technical support Jobs in Docklands, Vic

ICT Product Specialist - Digital Evidence Management
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Agile
- Leadership
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Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
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Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
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Finance Business Applications Specialist - IT
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- Remote
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Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
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- Microsoft Office
- Communication skills
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ICT and SCADA Engineer
Hatch —Melbourne VIC
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Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
12d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
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IT Support Technician
Microcel —Port Melbourne VIC
- Up to $50 an hour
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ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
23h
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
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17h
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
1d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
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- Customer service
- Employee assistance program
1d
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
22h

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ICT Product Specialist - Digital Evidence Management

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$116,413 - $140,849 a year
1 day ago

Qualifications

Management
Agile
SaaS
Leadership
Communication skills
Design patterns

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/20047251

About the role:

Victoria Police's Continuous Improvement, Technology and Uplift (CIUT) function delivers critical technology services and digital capabilities that support more than 22,000 employees across the state. This role sits within the Intelligence, Investigation and Analytics (II&A) team.

Reporting to the Product Manager of Digital Evidence Management Systems, the role will be delivering technology solutions. The Product Speicalist will focus on supporting interview recording technology, reviewing and sharing, technology and providing police with reliable tools and features that decrease the running cost and administrative burden.

The newly created role will support the interview capture technology and the systems that support it. Our current technology uses fixed digital; cameras and portable units to record interviews in-field and at the police station. The systems then publish the interviews to physical media and cloud services. The product specialist role will work to maintain and upgrade the technology to keep the systems functional and performant.

We value diverse experiences, perspectives and communication styles, and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, people with disability and members of LGBTQIA+ communities.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

Support the Product Manager in the identification, assessment and prioritisation of product enhancements, technical improvements, and operational initiatives.
Hands on technology leadership and product knowledge.
Provide specialist product and technical expertise to support the reliable, secure, and effective operation of Digital Evidence Capture products and services.
Prioritise the initiatives in your space with competing objectives.
Develop and maintain processes, controls, and reporting that support product governance, service performance, auditing, data quality and continual improvement.
Establish and maintain effective working relationships with operational stakeholders, technology teams, vendors, and service providers to support service delivery and product outcomes.
Give leadership and direction to a team of professional technical and administrative staff to ensure high quality service delivery.
Actively participate in the agile delivery community; sharing and re-applying skills and knowledge and bring in best practice across the organisation and government.

About You:

The successful candidate will ideally have the following skills and experience:

Tertiary qualifications in Information and Communications Technology or related experience in the discipline.
Experience with Cloud platforms and software as a service.
Communication skills with a variety of stakeholders.
Knowledge, understanding and experience with integrated IT design patterns.
Advanced knowledge and thought leadership in agile ways of working and embedding an agile culture.

Further Information:

One (1) x full-time, ongoing position available.
This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
We expect our people to foster a safe and inclusive env ironment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

Resume;
Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, Monday 7 September 2026.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic).

For further information, please contact: Travis O'Brien on (03) 8335 7603 or [email protected]

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [email protected] or on (03) 8335 6004.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

Applications close Monday 7 September 2026 at 11.59pm

Posted

25 August 2026

Apply Now

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