In-Demand Technical support Jobs in Docklands, Vic

IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
19h
Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
IT Technical Cloud Support Specialist
BYD Australia —Mulgrave VIC
- Bilingual
- Azure
- Management
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Typing
6d
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
14d
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
6d
ICT and SCADA Engineer
Hatch —Melbourne VIC
Quick Apply
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
11d
Technical Assistant/ICT Classroom Support
Victorian Government —Melbourne VIC
- Full-time
- Customer service
- Communication skills
14h
Finance Business Applications Specialist - IT
For Purpose Aged Care —Cheltenham VIC
- Remote
- Microsoft Excel
- SQL
- Analysis skills
- Work from home
- Employee assistance program
12h

More jobs to discover

Find similar jobs that you might be interested in.

Training Administrator
BHP Mining —Melbourne VIC
The role includes occasional travel to site.*_. Coordinate training schedules and respond to employee training enquiries.
From $6,900 a month
Quick Apply
Administrator/Office Assistant
Taylor Thomson Whitting —Melbourne VIC
Ability to prioritise incoming work appropriately and multi task. We’re looking for someone who thrives on bringing people together, energising the team, and…
Quick Apply

I want to receive the latest job alert for technical support in docklands, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near docklands, vic

Scada Engineer jobs in Melbourne VIC

Classroom Teacher jobs in Melbourne VIC

Systems Administrator jobs in Melbourne VIC

Technical Support jobs in Melbourne VIC

Scada Engineer jobs in Dog Swamp Wa

Scada Engineer jobs in Macquarie Park Nsw

Drama Teacher jobs in Melbourne Vic

Teacher Assistant jobs in Sydney Western Suburbs Nsw

Classroom Teacher jobs in Mount Isa Qld

Classroom Teacher jobs in Nicholls Act

Classroom Teacher jobs in Pascoe Vale Vic

Term 4 Teacher jobs in Sydney Nsw

Eal D Teacher jobs in New South Wales

Night Support Work jobs in Western Sydney University, Campbelltown Campus Nsw

Highest Pay Disability Support Worker jobs in Sydney Nsw

Support Worker Assistance jobs in Casula Nsw

Community Support Worker jobs in Melbourne Vic

Systems Administrator jobs in Norton Summit Sa

Signalling Systems Engineer jobs in Melbourne Vic

Accounts Administrator jobs in Officer Vic

IT Onsite Support Specialist

WSP -
Melbourne VIC

Apply Now

Job Details

19 hours ago

Qualifications

ITIL Foundation
TCP
ITIL Certification
Microsoft Outlook
Deployment
IT service management
DHCP
Driver Licence
ITIL
Network protocols
IT support
DNS
SharePoint
ServiceNow
IT
Communication skills
Intune
Mobile devices
VPN

Full Job Description

Location: Melbourne
What if you could help create a better technology experience for everyone?

At WSP, technology helps our people collaborate, connect and deliver some of the world’s most complex and meaningful projects.

We are looking for an IT Onsite Support Specialist to provide responsive, practical and customer-focused technology support across our Melbourne office and associated regional offices. You will play an important role in keeping our day-to-day technology services operating effectively, resolving technical issues and ensuring our people have the tools and support they need to do their best work.

What you’ll do

Reporting to the IT Onsite Support Lead AU, you will provide first and second-level technical support across end-user devices, applications, meeting rooms and collaboration technologies.

Your responsibilities will include:

Providing timely onsite support for incidents, service requests and hardware or software issues
Troubleshooting desktop and laptop hardware, operating systems, peripherals, mobile devices and network connectivity
Supporting Microsoft 365 applications and services, including Outlook, Teams, OneDrive, SharePoint and Office applications
Maintaining Microsoft Teams Rooms, audio-visual systems and meeting room technology
Installing, configuring, testing and monitoring hardware and software
Supporting employee onboarding and offboarding activities
Managing the lifecycle of IT assets, including provisioning, deployment, refresh, recovery and retirement
Maintaining accurate asset and configuration information within the Configuration Management Database
Recording and managing incidents, service requests, tasks and support activities in ServiceNow
Working with local and virtual IT teams, external vendors and third-party support providers
Creating and maintaining Knowledge Base articles
Supporting the deployment of new technology solutions and contributing to IT project work

About you

You are someone who enjoys solving problems, takes ownership and understands that great IT support is as much about the person as it is about the technology.

You will bring:

A qualification in a computing discipline and/or at least two years’ relevant experience in an IT support function
Strong troubleshooting, analytical and problem-solving skills
Working knowledge of desktop and laptop hardware, operating systems, peripherals, mobile devices and collaboration technologies
Knowledge of networking technologies and protocols, including TCP/IP, DHCP, DNS, Wi-Fi and VPN
Strong competency across Microsoft 365 applications and services
Familiarity with ServiceNow, IT service management processes and ITIL methodologies
Clear written and verbal communication skills, with the ability to explain technical concepts to people with different levels of technical knowledge
A proactive, client-focused approach and a commitment to seeing issues through to resolution
The ability to manage changing priorities while maintaining a high standard of service
A collaborative approach and the ability to work effectively within a geographically dispersed team

Experience with Microsoft Intune, Windows Autopilot, Microsoft Teams Rooms, audio-visual systems, asset lifecycle management, CMDB processes or digital engineering applications would be advantageous. ITIL v4 Foundation certification is also desirable.

Imagine a better future for you and a better future for us all

At WSP, we value our people and our reputation. We combine local dedication with international scale, challenge the status quo and foster collaboration and partnership in everything we do. You will join an empowering culture where people take accountability, share knowledge and work together to create better outcomes.

If you are passionate about technology, enjoy helping people and want to contribute to a high-quality IT experience across our business, we would like to hear from you.

With us, you can. Apply today.

Apply Now

Refine Your Search

technical support jobs in docklands, vic

IT Onsite Support Specialist

Systems Administrator

IT Technical Cloud Support Specialist

Senior Systems Administrator

Classroom Teacher (ICT Specialist)

Supervisor, Technical Customer Support, Residential Energy

Senior Systems Engineer - Intergrated Product Support (IPS)

Installer Support, Technical Specialist

ICT and SCADA Engineer

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Technical Assistant/ICT Classroom Support

Finance Business Applications Specialist - IT

More jobs to discover

I want to receive the latest job alert for technical support in docklands, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected