Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
About the role
The Fibre Network Data Integrity Officer (GIS data) safeguards the accuracy, completeness and timeliness of geospatial and fibre inventory data that describe Vocus’ fibre network infrastructure.
The role blends GIS analysis, data governance, and hands on systems development with close collaboration across Fibre Engineering Services, Fibre Planning & Design, Service Delivery and Operations and reports to Manager of Fibre Network Design Analytics.
You will lead the day to day workflows that validate and curate network records, enable spatial decision making, and ensure that plans, designs and builds are consistently reflected across OSS/BSS, NMS and GIS platforms.
What you’ll be responsible for:
Data Integrity, Governance & Performance
- Define and maintain GIS and inventory data standards, validation scripts and acceptance criteria across the fibre lifecycle (plan → design → build → operate).
- Establish KPIs for data quality and throughput; monitor performance, identify risks and implement corrective actions.
- Maintain change control for spatial layers, versioning and lineage; coordinate audits and incident reviews to prevent recurrence.
- Act as the communication point between Data Integrity/GIS and the wider business; translate business changes into updated data and process requirements.
GIS Analysis & Mapping
- Evaluate and integrate geospatial datasets, including fibre infrastructure, on net buildings, cadastral boundaries and satellite imagery.
- Digitise and validate optical fibre routes and circuit paths; reconcile discrepancies with legacy repositories.
- Produce maps, schematics, thematic layers, dashboards and reports using QGIS/ArcGIS, spatial analysis methods and scripts.
- Provide interpretation and analysis of spatial outputs to Designers, Engineers and Project Managers to support decision making.
Fibre Planning & Design Support
- Support planning and design of optical fibre paths for new connections, network extensions, relocations, cancellations, and capacity upgrades.
- Create and update splice designs and schedules; maintain national fibre records with accurate design and as built data.
- Monitor network capacity and initiate rearrangements or upgrades as required.
- Apply Safety in Design principles and ensure design compliance across all artefacts.
Solutions Engineering Interface
- Translate project requirements into technical documentation such as network diagrams, logical designs, scopes of work, bills of material, test plans, and handover packs.
- Coordinate with internal delivery teams, vendors and contractors; manage issues, risks, variations and stock/inventory verification.
- Prepare rosters and resource planning for data/GIS tasks; lead regular reviews, stand ups and team support activities.
Systems, Automation & Development
- Develop and maintain GIS databases, ETL pipelines and APIs (PostgreSQL/PostGIS preferred) to integrate OSS/BSS, NMS and provisioning systems.
- Build automation and internal tools using Python and/or JavaScript for validation, spatial querying and visualisation.
- Generate custom reports from GIS datasets and automate recurring reporting and analysis tasks.
Stakeholder Support & Training
- Provide expert user support for GIS layers, map services and remotely sensed datasets.
- Troubleshoot GIS related issues and deliver training to uplift GIS capability across Engineering and Operations.
- Maintain strong communication and engagement with internal customers and external stakeholders.
- Ensure to meet KPI and SLAs for this role
- Other ad hoc duties as assigned to meet business objectives and organization strategy.
What you’ll bring to the role:
- 3+ years’ experience in telecommunications, fibre design, GIS analysis, or a related technical discipline.
- Understanding Data Centre cabling architecture, and fibre network infrastructure is advantageous.
- Knowledge of JavaScript fundamentals; Exposure to web development (JavaScript, React, Angular, Node) is advantageous.
- Understanding of optical fibre network architecture, physical and logical design elements and service provider protocols (MPLS, BGP, OSPF/IS IS, DNS, RADIUS)
- Bachelor's degree in Telecommunications or GIS or related discipline
Technical & Professional Capabilities
- GIS Fundamentals & Fibre Network Context: Expert
- GIS Platform Proficiency (Data Capture, Editing & Visualisation): Expert
- Spatial Data Quality Assurance & Standards Compliance: Expert
- Analytical Thinking & GIS Issue Resolution: Proficient
- Python scripting skills in a geospatial context (e.g., GeoPandas, Shapely, Arcpy, custom validation scripts): Proficient
- SQL expertise across PL/pgSQL, PL/SQL or T SQL; experience with PostgreSQL/PostGIS, MySQL, SQL Server or Oracle: Working
- version control skills using Git/GitHub or equivalent: Proficient
- Technical Documentation & Work Instruction Development: Proficient
- Stakeholder Communication & Collaboration: Proficient
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
