About the role:
This position will sit within the Continuous Improvement, Uplift and Technology team, supporting the Frontline Support Services project that is responsible for the employment and ongoing maintenance of the reservist workforce.
The Frontline Support Services project aims to design, implement and evaluate a new Police reservist - Frontline Support Officer (FSO) function to strengthen frontline service delivery and reduce administrative burden on operational police members. This role will support the project team across a variety of administrative tasks, including engagement with applicants, maintenance of applicant databases, administrative support of recruiting processes for applicants in process, and administrative support for onboarding of new employees in the reservist stream in consultation with the Victoria Police Academy and other internal stakeholders.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
Your duties will include:
- Provide day-to-day administrative support to tasks as required.
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Managing applicant enquires via phone and email and providing accurate advice on the positions.
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Confidentially maintaining systems and databases in accordance with policy.
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Collecting data relating to monitoring of the proof of concept ongoing.
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Provide high level customer service and liaise with a range of key internal and external stakeholders.
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Supporting the Project Manager and Stream Lead (Commander)
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Assist in arranging and participate in meetings and conferences.
About You:
The successful candidate will ideally have the following skills and experience:
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Demonstrated IT experience, including strong organisation and file management skills, and knowledge of operating databases and computerised personnel systems.
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Time management skills, the ability to self-motivate, the ability to prioritise competing tasks and to work to strict deadlines.
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The capacity to source information and documentation outside of own work area's control.
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Ability to work with limited supervision, be proactive and be a team player.
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Well-developed interper sonal and communication skills, both oral and written, including the ability to consult and negotiate with internal and external stakeholders.
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A focus on delivering organisational wide outcomes that enable our people whilst providing capability and/or capacity uplift.
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Understanding of legislation, policies, public sector issues and procedures relevant to Victoria Police.
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Strong integrity and discretion.
Further Information:
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One (1) x fixed term VPS3 position is available for 2 years until 30 June 2028.
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This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
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The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
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We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.
Your application must include:
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Resume
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Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.
Applications close midnight, Sunday 5 July 2026.
Please Note: All applications will need to be submitted through the following platform: Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.
For further information, please contact:
Acting Superintendent Ash Wigg on
(03) 8335 6661 or
[email protected].
We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email
[email protected] or on (03) 8335 6004.
About Us:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 36 5 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.
Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.
In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.
We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”
If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
