In-Demand Developer dynamics Jobs in Parramatta, Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
6d
Business Developer - FX Sales
Ebury —Sydney NSW
- Sales
- English
- Business
Quick Apply
13d
WFM Consultant- UKGPRO
Woolworths Group —Bella Vista NSW
- Overtime
- Hybrid work
- Agile
- Work from home
Contracts Administrator
Landmark Group —Sydney NSW
- Full-time
- Management
- Organisational skills
- Construction
Quick Apply
Business Analyst
Accenture —Sydney NSW
- Full-time
- Azure
- Analysis skills
- APIs
- Parental leave
Data Analyst
Wisr —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AI
- Parental leave
- Employee assistance program
Quick Apply
1d
Data Center Technician
Amazon Corporate Services Pty Ltd —Macquarie Park NSW
- Full-time
- Senior Secondary Certificate of Education
- AWS
Account Executive (SMB)
OutSystems —Sydney NSW
- Full-time
- Hybrid work
- Sales
- English
- AI
- Annual leave
4d
Senior Business Analyst
Health System Support Group —Sydney NSW
- $147,653 - $175,917 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
2d
Advance Game Designer/Mathematician
Light & Wonder —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Education
- Bachelor's degree
Senior Business Analyst
NSW Health —St Leonards NSW
- $147,653 - $175,917 a year
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
4d
Dynamics 365 Customer Engagement Technical Lead
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Parental leave
Quick Apply
Enterprise Account Manager , Telco, Media, Entertainment, Gaming and Sport - Enterprise Business
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Sales
- Business development
- Analysis skills
3d
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
14d
ICT System Test Engineer
Wipro —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Relocation assistance
- Parental leave
Quick Apply
6d
Platform Engineer
Karbon —Sydney NSW
- On call
- Computer science
- Azure
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Senior Golang Developer (Cloud Native)
Binance —Sydney NSW
- Full-time
- Remote
- Azure
- Databases
- AWS
- Work from home
Quick Apply
Transformation Consultant/Business Analyst
Winning Formula —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Information Security Engineer
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Analysis skills
- AI
- Gym membership
Quick Apply
1d
Java Full Stack || Sydney
iGreenData —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Health insurance

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developer dynamics jobs near parramatta, nsw

Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

developer dynamics jobs in parramatta, nsw

Production Support Analyst - Payments (Officer)

Business Developer - FX Sales

WFM Consultant- UKGPRO

Contracts Administrator

Business Analyst

Data Analyst

Data Center Technician

Account Executive (SMB)

Senior Business Analyst

Advance Game Designer/Mathematician

Senior Business Analyst

Dynamics 365 Customer Engagement Technical Lead

Enterprise Account Manager , Telco, Media, Entertainment, Gaming and Sport - Enterprise Business

Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC

ICT System Test Engineer

Platform Engineer

Senior Golang Developer (Cloud Native)

Transformation Consultant/Business Analyst

Information Security Engineer

Java Full Stack || Sydney

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