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Data Entry Operator/Computer Operator/Admin - Female (Australian)

Care To Heal Pty Ltd -
Bendigo VIC

Quick Apply

Job Details

Permanent | Full-time | Contract
From $28 an hour
4 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
Certificate IV
Certificate III
Organisational skills
SharePoint
Working with Children Check
Business

Full Job Description

Location: Bendigo

About the Role
We are looking for an organised person to support the daily operations of our NDIS service.

Key Responsibilities

Reception, Enquiries & Office Support (Primary)
First point of contact for participants, families, staff, & stakeholders
Answer calls, respond to emails, welcome visitors, & direct enquiries appropriately
Maintain a respectful, inclusive, person-centred communication style
Records, Data Entry, CRM (Primary)
Enter, update & maintain participant details, plans, service agreements, contact records, & support notes
Manage digital & paper filing systems with strong privacy & confidentiality practices
Maintain accurate registers, templates, forms, & internal documents
NDIS Documentation & Coordination Support (Primary)
Prepare, check, update & distribute intake packs, consent forms, incident reports, service agreements, & related documentation
Liaise with support coordinators to ensure documents align with NDIS Practice Standards & timeframes
Track document status, follow up missing information, & maintain version control
Scheduling, Rostering & Communications (Primary)
Assist with shift scheduling based on participant needs, preferences, & worker availability
Communicate roster changes, cancellations, & updates to participants & staff
Support continuity & consistency of service delivery through clear coordination
Invoicing, Claims & Administration Support (Primary)
Assist with invoicing, NDIS billing/claims admin, timesheet processing, payment tracking, & basic reconciliation support
Work with finance staff or external bookkeepers to ensure service records align with billing
Maintain accurate timesheet & service delivery documentation for audit readiness
Compliance, Reporting & Quality Support (Primary)
Maintain up-to-date compliance documentation & assist with audit preparation
Generate basic internal reports as requested (service delivery, rostering, documentation status)
Support quality processes & document control across the office
IT Administration & First-Line Support (Secondary, approx. 10%)
Provide basic first response for common issues: logins, email setup, printer/scanner access, Wi-Fi, shared drives, & Microsoft 365 tools
Assist with user access requests for CRM & business systems (create/disable users, password resets, permissions as directed)
Maintain simple IT registers: devices, software licences, asset list, & onboarding/offboarding checklists
Liaise with external IT provider for escalations, tracking tickets & documenting outcomes
Office Supplies, Equipment & Workspace Coordination (Primary)
Order stationery & supplies, coordinate equipment needs, & keep the office organised & presentable
Support meeting setup, training days, internal events, & general team administration

Personal Attributes

Friendly, professional, & approachable
High attention to detail with strong organisational skills
Able to juggle priorities in a busy environment
Proactive, flexible, & dependable
Commitment to inclusion, respect, & participant rights

Desirable

Certificate III/IV in Business Administration, Community Services, or similar
Current Working with Children Check
NDIS Worker Screening Check
Confidence with Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint) & CRM systems

Job Types: Full-time, Permanent, Contract

Pay: From $28.00 per hour

Application Question(s):

Do you have PR/Citizenship of Australia?

Work Location: In person

Quick Apply

Refine Your Search

worker bendigo jobs

Data Entry Operator/Computer Operator/Admin - Female (Australian)

Registered Psychiatric Nurse - Central Allocations Unit

Clinical Pharmacist Grade 1 - 2 (Rotational)

Rehabilitation Consultant

Chef / Cook (Full-Time / Part-Time / Casual Positions Available)

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I want to receive the latest job alert for worker bendigo

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