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EMu Database Support Officer

Australian Museum -
Sydney NSW

Apply Now

Job Details

Full-time
$99,938 - $125,157 a year
5 hours ago

Qualifications

Crystal Reports
Management
Technical support
Administrative experience
Database administration
Help desk
Information Technology

Full Job Description

Australian Museum

Reference number

req148

Occupation

Information and Communications Technology

Work type

Full-Time

Location

Sydney City

Salary Information

You will be paid a competitive total remuneration package of $113,429 - $125,157, including an annual salary of $99,938 - $110,271, plus employer’s contribution to superannuation (currently 12%) and annual leave loading.

Closing date

28 June 2026 at 10:00am

EMu Database Support Officer

Join us at the Australian Museum and help us to achieve our Mission to ignite wonder, inspire debate and drive change.

About the Role

The Australian Museum is seeking an experienced database professional to join our Collection Systems team as EMu Database Support Coordinator. This role is responsible for the technical administration and day-to-day operation of the Museum's collection management system, EMu - ensuring it remains integrated with the AM's broader IT and digital infrastructure and that collection data is accessible, accurate and fit for purpose.

Working closely with the Collection Systems Manager and Collection Managers, you will administer database configuration, data standards and user support, and contribute to digitisation initiatives including the Collection Enhancement Project and DigiVol citizen science program.

Employment Status:

Clerk Grade 5/6
Ongoing, from October 2026
Full-time 35 hours per week

Click on the following links to begin the journey to find your new career at the AM

Role Description
AM Candidate Pack

About you

We are seeking a technically skilled database administrator with demonstrated experience in collection management systems, ideally in a museum or cultural collections environment. You have hands-on expertise in EMu administration — including configuration, schema management, data standards and user support -and are comfortable working across multiple teams and with external vendors such as Axiell. You bring a collaborative approach, strong problem-solving skills, and the ability to communicate clearly with users of varying technical backgrounds. Experience with integrated digital infrastructure, including DAMS platforms and data integration workflows, will be highly regarded.

To be eligible for this role at the Australian Museum, you must hold full working rights in Australia and meet all essential requirements listed in the position description.

Knowledge and Experience

Demonstrated skills and experience in database administration and management, including data import, reporting, access controls and the development and implementation of data standards, preferably in a museum, natural history or cultural collections context
Demonstrated experience managing large and complex datasets, preferably of a taxonomic, ecological or multi-disciplinary nature, including experience working with collection management systems and associated digital infrastructure
Expert knowledge and experience in the administration and technical maintenance of EMu, including use of IMu, Axiell Sapphire, Crystal Reports and awareness of Linux and Fotoware
Demonstrated experience developing, maintaining and modifying multi-disciplinary museum collection management databases, including for collection management, audit and valuation, exhibition and conservation-related processes and online products
Experience liaising with external software vendors regarding technical support, upgrades and installations

Essential Requirements

Tertiary degree or equivalent experience in information technology or a relevant discipline

About the Australian Museum

The Australian Museum is truly a great place to work. We aim to be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations’ culture; and continue to develop world-leading science, collections, exhibitions and education programs.

The Australian Museum acknowledges that we operate on the lands, waters and skies of many First Nations Peoples. As Australia’s first museum, we share the responsibility of advocating for Country and honouring First Nations Peoples and knowledges.

Check out our current exhibitions and events here

Benefits

Besides working together with other like-minded people, you will have access to professional development opportunities and dedicated Wellbeing programs.

How to Apply

Applicants must submit

A one to two page covering letter which address the role descriptions essential requirements, key knowledge and experience.
Resume

As part of the online application process, you will be prompted to answer the following targeted questions:

Describe your experience administering EMu or a comparable collection management system. What technical responsibilities did you hold, and how did you contribute to maintaining or improving data standards and system integrity? (300 words maximum)
Give an example when you provided technical support or system guidance to users with varying levels of technical expertise. How did you manage competing priorities or requests from different teams or stakeholders? (300 words maximum)

The successful candidate applicant will be subject to national criminal records check. As recommended by the Australian Technical Advisory Group on Immunisation (ATAGI), the Australian Museum encourages all applicants who can be safely vaccinated for COVID-19, to be so.

Contact person: David Cummins, Head of ICT, [email protected]

Inclusive and Welcoming

The Australian Museum is committed to building a workforce that reflects the rich diversity of the communities we serve.

We actively encourage applications from First Nations, Aboriginal and Torres Strait Islander peoples; people with disability, including physical, sensory, cognitive, intellectual, neurological, psychosocial, and chronic health conditions, whether visible or hidden; people from culturally and linguistically diverse backgrounds; people of all ages; members of the LGBTQIA+ community; and people from all socioeconomic backgrounds.

If you require adjustments during the recruitment process, please contact the hiring manager or include your requirements in your application. This may include alternative formats, communication support, flexible interviews, accessible locations, or extra assessment time. Any information you share will be kept confidential.

Apply Now

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EMu Database Support Officer

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