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Clinical Trials Support Officer NSW

Healius -
Sydney NSW

Apply Now

Job Details

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services

Qualifications

Microsoft Excel
Laboratory experience
Bachelor's degree
Computer skills
Communication skills

Full Job Description

Date: 22 May 2026

Location: Sydney, New South Wales, AU, 2000

Company: Healius

Job Reference: 19908

Why You’ll Be Excited About This Role

At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

In this role, you’ll support the delivery of clinical trials by providing essential coordination and information to clients and supporting state-based Clinical Trials Coordinators. You’ll play an important role in ensuring clinical trial pathology testing is set up and processed effectively, helping key clients achieve high‑quality outcomes.

About Us

Laverty Pathology is part of Healius, one of Australia’s leading healthcare companies. Healius has an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

What You Will Be Doing

You will report to the National Clinical Trials Manager and support the coordination and successful delivery of clinical trials, with a focus on providing accurate information, timely reporting, and strong client support.

Key Responsibilities

Provide information on tests offered including feasibility, pricing, test requirements and turn around times.
Support the state based Clinical Trials Coordinators with the set up activities of awarded clinical trials
Liaise directly with clinical trial clients with a customer focused attitude
Escalate client issues or complaints are they arise to the operations teams
Ensure timely reporting and delivery of results to clients
Maintain compliance with regulatory standards, and Client KPIs
Attending marketing conferences and events if required

Role Competencies

Minimum of 2 years’ experience in specimen processing within a pathology laboratory or collections environment
Excellent understanding of pathology testing and associated specimen requirements
Sound understanding of pathology laboratory operations, including urgent and priority processing workflows
Excellent written and verbal communication skills, with the ability to engage effectively with both internal and external stakeholders
Demonstrated ability to manage competing priorities, meet tight KPIs, and effectively project manage tasks
High level of attention to detail, with a strong commitment to quality, accuracy, and compliance with standards
Proven ability to work collaboratively within a small team, fostering strong team cohesion and contributing to continuous improvement
Proficient computer skills, including a working knowledge of Microsoft Excel
Bachelor of Biomedical Science or an equivalent qualification is desirable

If you believe you have the skills and experience to succeed in this role and we sound like the type of culture you would like to be part of, please click on "apply for this job"

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

Apply Now

Refine Your Search

program security officer, amazon leo jobs in parramatta, nsw

Clinical Trials Support Officer NSW

Principal Cybersecurity Engineer

Aviation Security Duty Shift Manager

Senior Systems Administrator (OpenShift/Kubernetes SME)

VP of Software Engineering (AU)

Data and Systems Administrator

Executive Assistant to Chief Legal & People Officer

Manager – Management Accounting (Budgeting & Reporting)

Licensed Aircraft Maintenance Engineer – Engine/Airframe – Rotary Wing

Compliance, Control Room, Associate/Vice President, Sydney

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