Company Overview
Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.
Visit www.superloop.com to learn more.
Role Purpose
The Technical Project Manager will lead the delivery of projects across development, systems, cloud engineering, and networks. The role blends strong project management capability with a solid technical grounding, enabling effective collaboration with engineering leads and subject matter experts. While the role does not involve hands-on engineering, the successful candidate will be comfortable with concepts such as APIs, system integrations, databases, cloud platforms, and modern infrastructure practices. They will guide projects such as system migrations, application decommissioning, and platform retirements, ensuring delivery is timely, well-coordinated, and minimally disruptive to the business.
Key Responsibilities
Lead delivery of technical projects, working closely with development leads, systems engineers, cloud engineers, and network specialists to achieve successful outcomes.
Manage system migration, application decommissioning, and platform retirement projects, ensuring dependencies, risks, and impacts are clearly understood and managed.
Conduct gap analysis to identify technical and process gaps and define remediation steps required to support successful decommissioning and migration.
Develop and maintain transition roadmaps, sequencing migrations and retirements to minimise business impact.
Be able to read and understand API specifications, system designs, and integration documents to a level sufficient for project coordination and risk identification.
Coordinate across multiple technical domains, ensuring alignment between business objectives and engineering delivery.
Maintain accountability for project schedules, resourcing, risks, and milestones, escalating issues as appropriate.
Translate technical issues into business impacts for stakeholders, ensuring clear understanding of delivery risks and trade-offs.
Ensure all projects comply with security, compliance, and documentation standards.
Assist change management stakeholders, ensuring effective knowledge transfer and operational readiness for BAU teams.
Qualifications and Experience
Proven experience in technical project management, ideally within IT infrastructure, software development, or cloud environments.
Strong technical literacy — able to understand and discuss concepts such as APIs, system integrations, databases, cloud platforms, Kubernetes/containers, and CI/CD pipelines.
Demonstrated experience leading system migration and decommissioning projects involving multiple teams or platforms.
Ability to work effectively with technical leads across development, systems, cloud engineering, and networks.
Excellent organisational and communication skills with the ability to bridge technical and non-technical stakeholders.
Strong problem-solving, risk management, and decision-making skills.
Familiarity with project management methodologies (Agile, Scrum, or Waterfall).
Project Management certification (e.g., PMP, PRINCE2, Agile).
Experience with major cloud providers (AWS).
Exposure to enterprise-scale platform migrations and consolidations.
Experience working in regulated industries (e.g., telecommunications, finance, or government).
On Offer
Free Home Broadband
Free Mobile SIM plan
Flexibility – 3 days/week in the office
Lunch on Wednesdays, snacks, donuts and more!
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.
