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- Employee assistance program
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Coordinator

Officeworks -
Melbourne VIC

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Job Details

4 days ago

Benefits

Employee assistance program

Qualifications

Sales
Customer service

Full Job Description

Title: Coordinator

Location: Melbourne, Victoria, AU

About us

At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Create and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day. Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

About the role

Let your exceptional customer service skills shine. Ensuring each customer leaves satisfied with their experience. The journey is everything!
Lead and motivate your team, igniting their passion to reach for the stars to achieve sales targets and KPIs.
Train and develop your team to be retail rockstars, always looking to enhance their skills and performance.
Master the inventory realm, ensuring stock levels are always maintained and our customers have everything they need.
Craft a shopping experience that is visually stunning and above all safe.
Join forces with fellow leaders and departments always collaborating to achieve overall store success.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help them find the right solution to suit their needs.

Flexible rotating roster and Monthly Rostered Days Off (RDOs) in addition to your standard leave entitlements.

This role will be based at the Russell St Officeworks Store.

#LI-JP1

About you

A solid track record in retail leadership, with a fierce passion on delivering exceptional customer experiences.
Outstanding ability to communicate and forge connections with your team and customers alike.
You are a leadership legend, building a team of retail rockstars who can take on any challenge.
Ability to thrive in a fast-paced environment and juggling shifting priories like a pro.
Ready to dive in head first, never afraid to get your hands dirty to ensure everything is always running smoothly.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Apply Now

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