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Optical Dispenser

Adrenaline Optometry
Castle Hill NSW

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Job Details

Part-time | Casual
$31 - $38 an hour
8 days ago

Benefits

Annual leave
Employee discount
Professional development assistance

Qualifications

Optical experience
Certificate IV
Supervising experience
Computer skills
Leadership
Retail sales

Full Job Description

Position Title: Optical Dispenser, Part Time or Casual (30+ hours)

Location: Castle Hill Showground

Approx Start Date: Mid July 2026

Castle Hill Family Optometrist is a family-owned practice soon to open in Showground Village.

You will play a key role in shaping the patient experience and contributing to the successful launch of our brand-new practice. This is a unique opportunity to be part of something from the very beginning, working closely with the owners to establish a high-quality, family-focused practice with a strong emphasis on exceptional service.

About the Role

We are seeking an enthusiastic, experienced, and customer-focused Optical Dispenser to join our team. This position is ideal for someone passionate about eyewear, patient care, and team leadership, with the ability to support the day-to-day operations of a growing optical practice.

You will work closely with the Practice Directors and Optometrists to deliver exceptional patient experiences, drive sales performance, mentor team members, and maintain high clinical and retail standards.

About You

Optical Dispenser or Optical Assistant with minimum 1 year current work experience
Good computer skills and quick learner of new technology
Leadership or supervisory experience within optical retail highly regarded
Strong knowledge of lenses, frame styling, and optical products
Experience using HICAPS and practice management software Sunix is advantageous but not compulsory.
Availability to work on Saturdays (9:00am – 5:30pm) is essential for this role

Key Responsibilities

Optical Dispensing & Patient Care

Provide professional frame styling and lens recommendations tailored to patient needs and lifestyle
Accurately dispense prescriptions including single vision, multifocal, occupational, specialty lenses and coatings such as transition and polarised lenses.
Perform frame adjustments, fittings, repairs, and troubleshooting
Deliver exceptional customer service and build long-term patient relationships

Leadership & Team Support

Assist in managing daily operations of the practice
Support, mentor, and motivate team members to achieve sales and service goals
Help train new staff in dispensing procedures and customer service standards
Assist with rostering, workflow management, and maintaining a productive team environment

Retail & Practice Operations

Maintain high presentation standards throughout the practice
Support achievement of KPIs and business growth objectives
Assist with recalls, appointment coordination, and administrative tasks as required

What We Offer

Supportive and positive team culture
Opportunity to grow within a progressive independent practice
Access to the latest optical technology and premium eyewear brands
Competitive remuneration based on experience and generous yearly loyalty bonus
Staff discounts on eyewear and optical products
Opportunity to complete a subsidised Certificate IV in Optical Dispensing
Base wages plus Saturday penalty rates
Superannuation
Annual leave and sick leave

Pay: $31.00 – $38.00 per hour

Benefits:

Employee discount
Professional development assistance

Application Question(s):

Are you an experienced Optical Assistant or Optical Dispenser?

Work Location: In person

Quick Apply

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