Coordinator, Campaign Performance and Media Buying
Clerk Grade: 5/6
Annual Salary Range: $99,938 - $110,271 plus superannuation
Employment Type: Ongoing, Full-time
Location: Haymarket, Sydney / Hybrid
Join a team that sits at the centre of NSW Government advertising, helping ensure it runs efficiently, accurately and transparently. In this role you will use your strong administration skills, attention to detail and confidence with spreadsheets to support the day-to-day management of a top-tier media agency. It’s a fast-paced environment with competing priorities, so you’ll need to be organised, responsive and comfortable working across a mix of tasks.
About the team
The NSW Government Brand, Advertising and Engagement team at the Department of Customer Service leads, delivers and reviews all-of-government brand, engagement and advertising strategies, policies, programs and services to meet government objectives and priorities.
The Campaign Performance & Media Buying team supports this work by:
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Managing procurement, contracts and performance of the whole-of-government media agency
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Maintaining accurate oversight of campaign activity and advertising expenditure
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Delivering regular and ad hoc reporting, analysis and recommendations on campaign performance and government advertising commitments
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Providing advice and information to senior leaders, including DCS Executives and the Minister
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Leading initiatives to improve media efficiency, transparency and governance
Your day-to-day
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Coordinate and review regular and ad hoc advertising reporting, ensuring data quality, consistency and timeliness
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Support media agency coordination, reporting processes and governance activities
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Prepare analysis, updates and documentation for senior internal stakeholders
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Work with team members, agencies and stakeholders to resolve campaign and data-related queries
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Contribute to the procurement and ongoing contract management for whole of government media agency services including engaging with suppliers and government agencies
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Provide administrative and project support to the team
To be successful in this role you will demonstrate:
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High attention to detail and ability to manage and maintain accurate data
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Strong Excel skills and experience in data, reporting, administration or coordination roles
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Good written and verbal communication skills, including preparing reports and documentation
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Strong organisational skills and ability manage competing priorities in a high-volume, deadline-driven environment
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A collaborative mindset and ability to work with a range of stakeholders
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Interest in government advertising and media, and a willingness to build your knowledge in this area. Previous experience in advertising or media related roles is beneficial.
What we need from you:
Attach an up-to-date resume and a brief cover letter outlining how your skills and experience align to the role.
Candidates invited to interview will be required to complete additional assessments.
Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation
For enquiries relating to recruitment please contact Meg Rapley via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Friday 19 June 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
