In-Demand Coles Jobs | SimplyHired

Claims Specialist
Coles Group —Macquarie Park NSW
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee stock purchase plan
Health & Wellbeing Advisor (Hybrid)
Coles Group —Mount Gravatt QLD
- Case management
- Communication skills
- Free parking
- Employee stock purchase plan
13d
Senior Change Manager
Coles Group —Hawthorn East VIC
- Contract
- Communication skills
- Free parking
- Employee stock purchase plan
System Operations Team Lead
Coles Group —Hawthorn East VIC
- Full-time
- Communication skills
- Free parking
- Employee stock purchase plan
Media Strategy & Planning Manager
Coles Group —Cremorne VIC
- Full-time
- Research
- Analysis skills
- AI
- Free parking
- Employee stock purchase plan
2d
Domain Architect
Coles Group —Hawthorn East VIC
- Full-time
- APIs
- AI
- Free parking
- Employee stock purchase plan
Senior Paralegal
Coles Group —Hawthorn East VIC
- Full-time
- Organisational skills
- IT
- Associate degree
- Free parking
- Employee stock purchase plan
Own Brand Sourcing Manager
Coles Group —Hawthorn East VIC
- Full-time
- AI
- Negotiation
- Free parking
- Employee stock purchase plan
Principal Software Engineer
Coles Group —Hawthorn East VIC
- Full-time
- Azure
- APIs
- Leadership
- Free parking
- Employee stock purchase plan
2d
Project Manager
Coles Group —Hawthorn East VIC
- Agile
- Leadership
- Free parking
- Employee stock purchase plan
Product Technologist, Own Brand
Coles Group —Hawthorn East VIC
- Full-time
- Manufacturing
- Free parking
- Employee stock purchase plan
SRE Manager
Coles Group —Hawthorn East VIC
- Full-time
- Azure
- Computer Science
- DevOps
- Free parking
- Employee stock purchase plan
Senior Cyber Specialist
Coles Group —Hawthorn East VIC
- Full-time
- Management
- Agile
- AI
- Free parking
- Employee stock purchase plan
10d
Senior DevOps Engineer
Coles Group —Hawthorn East VIC
- Full-time
- Azure
- Management
- DevOps
- Free parking
- Employee stock purchase plan
Category Media Specialist
Coles Group —Cremorne VIC
- Sales
- Analysis skills
- Communication skills
- Free parking
- Employee stock purchase plan
Senior Platform Engineer
Coles Group —Hawthorn East VIC
- Full-time
- Azure
- APIs
- AI
- Free parking
- Employee stock purchase plan

More jobs to discover

Find similar jobs that you might be interested in.

Health & Wellbeing Advisor (Hybrid)
Coles Group —Mount Gravatt QLD
Tertiary qualifications in a relevant health discipline, such as Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Rehabilitation…
13d
Student Wellbeing Case Management Advisor
Macquarie University —Macquarie University NSW
Expertise in conducting mental health assessments, including assessing risk factors such as risk of harm to self and others, safety planning, and referral to…
$114,992 - $124,676 a year
2d

I want to receive the latest job alert for coles

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

coles jobs near

Cyber Security Specialist jobs in Sydney Nsw

Network Specialist jobs in Melbourne Vic

Claims Specialist jobs in Queensland

Cybersecurity Specialist jobs in Melbourne Vic

Marketing Campaign Specialist jobs in Sydney Nsw

Health Cybersecurity jobs in Melbourne Vic

Cybersecurity Specialist jobs in Macquarie University Nsw

Platform Engineer jobs in Sydney Nsw

Platform Engineer jobs in Brisbane Qld

Platform Engineer jobs in Adelaide Sa

Sales Engineer jobs in Sydney Nsw

Software Architect jobs in Newcastle Nsw

Part Time Architect jobs in Sydney Nsw

Entry Level Software Engineer jobs in Brisbane Qld

Regional Software jobs in Victoria

Software Architect jobs in Sydney Nsw

Software Architect jobs in Melbourne Vic

Architect Construction jobs in Sydney Nsw

Project Manager jobs in North Sydney Nsw

Finance Manager jobs in Perth Wa

Claims Specialist

Coles Group -
Macquarie Park NSW

Apply Now

Job Details

Full-time

Benefits

Free parking
Employee stock purchase plan
Parental leave
Salary packaging

Qualifications

Customer service
Microsoft Office
Communication skills
Negotiation

Full Job Description

A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.

About the team

Coles Group Insurance protects our team members, customers, and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps Coles Group achieve its business outcomes.

About the Team:

At Coles, our Legal and Safety team plays a critical role in supporting the wellbeing of our team members and ensuring compliance with workplace safety standards. Coles Team Cover are a collaborative, high-performing group that values empathy, accountability, and continuous improvement. We work closely with internal stakeholders and external providers to manage workers compensation claims effectively, reduce the impact of workplace injuries, and promote safe work practices across the business.

About the Role:

As a Workers Compensation Claims Specialist, you will be responsible for managing a portfolio of workers compensation claims in accordance with state legislation and Coles policies. Your focus will be on achieving optimal outcomes for injured team members and the business by facilitating timely resolution of claims, ensuring entitlements are met, and promoting return-to-work strategies.

Manage claims to reduce the impact of workplace injuries while ensuring compliance with legal and business requirements.

Engage with injured team members and business stakeholders to foster understanding and collaboration.

Coordinate external service providers and gather internal information to support effective claims management.

Partner with the Safety team to monitor and improve key safety metrics, including return-to-work rates and mental health outcomes.

Educate business partners on effective claims behaviours and strategies to support recovery and return-to-work outcomes.

Key Responsibilities:

Understand and apply legal, self-insurance, and business requirements for claims management.

Follow processes to manage claims within legislative timelines and approval limits.

Provide accurate, timely advice to team members regarding their rights and responsibilities.

Conduct case reviews with stakeholders to develop and execute claim strategies.

Ensure a professional and seamless experience for all stakeholders.

Manage complex claims scenarios to reduce liabilities and workplace injury impact.

Identify and escalate high-risk claims to the Line Manager.

Continuously develop knowledge of workers compensation frameworks and stakeholder expectations.

Collaborate within the Legal and Safety team to foster a positive and high-performing culture.

Take personal accountability for safe work practices and injury prevention.

Technical Competencies:

Basic understanding of workers compensation claim management.

Ability to interpret legislation, policies, and standards.

Commercial Skills:

Strong customer service and negotiation skills.

Proven ability to business partner and integrate with the business.

Excellent written and verbal communication.

Sound analytical, problem-solving, and commercial judgement.

Technology Competency:

Proficiency in Microsoft Office suite.

Familiarity with Electronic Information Management and Claims Management Information systems.

Formal Education:

A qualification or certification in a health or business-related field

What’s in it for you?

Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 188564

Employment Type: Full time

#LI-BR1

Apply Now

Refine Your Search

coles jobs

Claims Specialist

Health & Wellbeing Advisor (Hybrid)

Senior Change Manager

System Operations Team Lead

Media Strategy & Planning Manager

Domain Architect

Senior Paralegal

Own Brand Sourcing Manager

Principal Software Engineer

Project Manager

Product Technologist, Own Brand

SRE Manager

Senior Cyber Specialist

Senior DevOps Engineer

Category Media Specialist

Senior Platform Engineer