Company Description
Discover Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.
Inspiration, Recognition & Reward
As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.
Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a leader within a culture that celebrates excellence, individuality and ambition.
Job Description
Bonjour! At Sofitel, every VIP guest journey is a rare opportunity to craft an unforgettable story; one defined by elegance, discretion and deeply personalised care. Step into the role of Food and Beverage Supervisor in In-Room Dining & Mini Bar, where you will be at the heart of delivering refined, memorable moments for every guest.
You will lead, mentor and inspire a passionate team, setting the tone for elevated, guest-centric service that reflects the timeless elegance of Sofitel. With your natural warmth and attention to detail, you will ensure each interaction is seamless, sophisticated and distinctly luxurious.
Working closely with our talented food and beverage team, you will curate flawless service experiences, ensuring service flow, menu execution and presentation are executed to the highest standard. Your presence on the floor will embody professionalism and grace, providing efficient, intuitive and personalised service while creating an atmosphere that invites guests to linger and indulge.
Beyond the guest experience, you will play a key role in the day-to-day leadership of the In-Room Dining & Mini Bar department. With strong operational oversight, you will drive performance through effective team development, VIP engagement, revenue controls and stock management ensuring the In-Room Dining & Mini Bar continues to deliver both exceptional service and commercial excellence.
Qualifications
About You
You bring proven experience in premium or luxury bar, lounge, or restaurant operations, ideally in a leadership role within a five-star environment. With a genuine passion for personalised guest service, you have the intuition and creativity to craft memorable experiences, resolving any challenges with elegance, discretion, and finesse. Your deep knowledge of wine, champagne, beverage operations, stock control, revenue reconciliation, and POS systems ensures every service runs seamlessly and to the highest luxury standard.
As a confident ambassador of the Sofitel brand, you thrive in a diverse team environment, inspiring colleagues and delighting guests with your professionalism and warmth. Flexible and dependable, you embrace a rotating roster including weekends and public holidays to deliver service that is both sophisticated and safe, reflecting the true essence of luxury hospitality.
You hold a current RSA certificate to ensure every service is delivered safely, elegantly, and to the highest standard of care, and hold full Australian working rights, allowing you to work with us without restriction.
If you are passionate about hospitality and take pride in delivering elevated service, we would love to hear from you!
Additional Information
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.
