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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Are you a highly organiszed operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator Assistant and become the part of the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.
What You'll Do:
Stakeholder Management & Coordination
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Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager
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Build and maintain strong working relationships with sector stakeholders nationally
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Provide seamless coordination across all sector touchpoints and forward relevant communications
Sector Operations Management
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Coordinate sector meetings and maintain comprehensive national WIP reports
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Establish and manage the National Sector SharePoint site with consistent job folder structures
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Monitor sector performance metrics and identify improvement opportunities
Technology & Process Excellence
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Facilitate JBS integration and provide training for sector-specific tools, systems, and processes
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Review and improve JBS playbook documentation and coordinate Centre of Excellence integration
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Champion automation initiatives supporting the 85% automation goal and identify standardiszation opportunities
Financial Management
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Support rollout of new financial processes and assist with application/subscription audits
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Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting
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Oversee debtor management for the sector
Content & Communication Management
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Maintain JLL website personnel profiles, valuation report templates, and client databases
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Assist with social media management and coordinate LinkedIn content
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Work with Sector head and Marketing on white papers and ensure consistent brand standards
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Assist with the running and co-ordination of any in house marketing events
Compliance & Strategic Support
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Serve as or facilitate ESG champion for the sector
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Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting
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Support strategic planning and reporting initiatives
Staff Management & Development
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Coordinate staff onboarding/offboarding processes nationallyfor your Sector
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Organisze training and CPD programs (RMM) and manage travel logistics where required
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Foster team cohesion and support career progression (AV to CPV/RPV)
What We're Looking For:
Essential Requirements
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Previous experience in coordination or senior administrative roles within professional services
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Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
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Demonstrated experience with process improvement and standardisazation initiatives
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Strong project coordination, organiszational, and stakeholder management abilities
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Excellent written and verbal communication skills
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Experience managing multiple stakeholders and complex workflows
Preferred Qualifications
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Background in property, valuations, or related professional services
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Experience with automation tools and digital transformation projects
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Knowledge of compliance and regulatory requirements in professional services
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Familiarity with CRM systems, job management systems, or similar platforms
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Understanding of ESG principles and reporting requirements (Preferred, but not essential)
Personal Attributes
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Self-starter with strong initiative and problem-solving capabilities
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Detail-oriented with exceptional organiszational skills and calm under pressure
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Collaborative team player committed to continuous learning
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Forward thinker with strong cultural awareness and ability to work with diverse teams nationally
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
