JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Are you a highly organiszed operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator Assistant and become the part of the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.
What You'll Do:
Stakeholder Management & Coordination
Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager
Build and maintain strong working relationships with sector stakeholders nationally
Provide seamless coordination across all sector touchpoints and forward relevant communications
Sector Operations Management
Coordinate sector meetings and maintain comprehensive national WIP reports
Establish and manage the National Sector SharePoint site with consistent job folder structures
Monitor sector performance metrics and identify improvement opportunities
Technology & Process Excellence
Facilitate JBS integration and provide training for sector-specific tools, systems, and processes
Review and improve JBS playbook documentation and coordinate Centre of Excellence integration
Champion automation initiatives supporting the 85% automation goal and identify standardiszation opportunities
Financial Management
Support rollout of new financial processes and assist with application/subscription audits
Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting
Oversee debtor management for the sector
Content & Communication Management
Maintain JLL website personnel profiles, valuation report templates, and client databases
Assist with social media management and coordinate LinkedIn content
Work with Sector head and Marketing on white papers and ensure consistent brand standards
Assist with the running and co-ordination of any in house marketing events
Compliance & Strategic Support
Serve as or facilitate ESG champion for the sector
Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting
Support strategic planning and reporting initiatives
Staff Management & Development
Coordinate staff onboarding/offboarding processes nationallyfor your Sector
Organisze training and CPD programs (RMM) and manage travel logistics where required
Foster team cohesion and support career progression (AV to CPV/RPV)
What We're Looking For:
Essential Requirements
Previous experience in coordination or senior administrative roles within professional services
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
Demonstrated experience with process improvement and standardisazation initiatives
Strong project coordination, organiszational, and stakeholder management abilities
Excellent written and verbal communication skills
Experience managing multiple stakeholders and complex workflows
Preferred Qualifications
Background in property, valuations, or related professional services
Experience with automation tools and digital transformation projects
Knowledge of compliance and regulatory requirements in professional services
Familiarity with CRM systems, job management systems, or similar platforms
Understanding of ESG principles and reporting requirements (Preferred, but not essential)
Personal Attributes
Self-starter with strong initiative and problem-solving capabilities
Detail-oriented with exceptional organiszational skills and calm under pressure
Collaborative team player committed to continuous learning
Forward thinker with strong cultural awareness and ability to work with diverse teams nationally
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
