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Technical Support Engineer (Japanese Speaker)
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Technical Training Instructor, Energy Support

Tesla -
Cremorne VIC

Apply Now

Job Details

Full-time

Qualifications

Adobe Photoshop
Visio
Japanese
Microsoft Office
Content creation
Camtasia

Full Job Description

What to Expect

Tesla's Residential Energy Support team delivers world-class service across our growing fleet of residential energy products. A great customer experience starts with exceptional training, and we are looking for a Technical Training Instructor who can bring that to life.

We are less focused on where you have come from and more interested in how you train, communicate, and collaborate. If you are someone who finds genuine fulfilment in coaching, helping others learn and grow, you will feel right at home here.

What You'll Do

Design and deliver engaging technical training content across in-person and virtual formats for audiences of any size
Collaborate with engineers, business leaders, technical writers, and frontline employees to develop accurate and impactful learning material
Conduct learner needs assessments and customise training programs to drive skill retention across diverse audiences
Continuously evaluate and improve training programs by gathering feedback from learners and key stakeholders
Manage training logistics, documentation, and administration to keep programs running smoothly
Stay across evolving Tesla products and processes through regular engagement with internal subject matter experts

What You'll Bring

2+ years of combined experience in instructional design, technical writing, training, content development, and/or training facilitation, preferably in a high-tech or product-centric environment.
Strong understanding of, and ability to critically apply, core concepts of training, curriculum development, and adult learning theory in the creation and delivery of content aligned with business needs.
Proficiency or experience using content creation tools such as Storyline, Rise, Camtasia, Photoshop, Visio, etc., or similar.
High proficiency in MS Office Suite and related tools for efficient communication.
Eagerness and ability to thrive in a fast-paced environment where objectives adapt quickly to evolving industry needs.
Japanese language skills are a big plus!

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

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it support jobs in mulgrave vic

Technical Training Instructor, Energy Support

Technical Support Engineer (Japanese Speaker)

Senior Paraplanner – Technical & Advice Support

Senior Service Desk Engineer

Senior Systems Administrator - EUC

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