In-Demand customer support coordinator Jobs in dandenong vic

Project Coordinator (Chinese Translator)
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- Bachelor's degree
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Quick Apply
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Project Coordinator (Chinese Translator)

Ethnolink -
Richmond VIC

Quick Apply

Job Details

Qualifications

Bachelor's degree
Chinese
Communication skills

Full Job Description

Company Description

Founded in 2011, Ethnolink is Australia's leading multicultural communications agency, specialising in the delivery of high-quality translations for government and not-for-profit organisations. We are on a mission – to connect the world through language.

Job Description

As a Project Coordinator (Chinese Translator) working in the multicultural communications industry, you will be responsible for overseeing translation projects from end-to-end, on-time, within budget and to the highest standards. The role will involve daily interaction with clients, translators, and our production team to ensure that our translations projects run smoothly.

Your secondary role will require you to translate a variety of texts from English into Simplified Chinese (and if applicable, Traditional Chinese). This role is suitable for recent graduates or as an entry level position into the translation industry.

This role is a suitable Graduate (entry-level) role for an enthusiastic language professional looking to get hands-on experience in the translation, localisation and multicultural communications industry.

Please note:

You are required to hold a valid Certified Translator credential from NAATI (or have an upcoming NAATI exam scheduled).
You must be proficient with translation technology including CAT tools and machine translation.

Reporting to the Production Manager and working as part of Ethnolink’s world-class Production team, you will have the opportunity to have a profound impact on the development of high-quality, culturally appropriate resources that make a meaningful difference in the lives of people in Australia.

Responsibilities

Project Coordination

End to end project coordination of translation projects, including identifying clients' requirements, project scope and managing deadlines.
For larger projects, develop project schedules including resource assignments and project budgets.
Provide assistance to the quality management process, including proofreading documents.
Use appropriate tools and systems to analyse files and prepare them for translation, and to convert and publish translated files.
Participate in daily, weekly and monthly meetings with the production team, to ensure that projects are being effectively managed.

Translation

Translate a variety of texts (legal, business, marketing, scientific, financial, etc) from English into Simplified Chinese (and if applicable, Traditional Chinese) language for government, community and business clients.
Proofread translated texts as part of our quality assurance process.
Use technology such as Computed Aided Translation (CAT) tools, Translation Memories (TM), Translation Glossaries and Machine Translation (MT) as appropriate.

Account Management

Develop and maintain business relationships with assigned clients and ensure that their experience with Ethnolink is world-class.

Record-keeping & Reporting

Input data accurately and in a timely fashion into our operational & financial systems.
Produce high-quality reports for management and the team.

Sales & Customer Service

Occasionally backfill for the Translation Strategy team by handling web, email and phone requests from new prospects, including analysing clients’ requirements and providing quotes.

Qualifications

Desired Skills & Qualifications

Bachelor’s degree or higher, preferably in translation
NAATI Certified Translator from English into Chinese.
Ability to translate a variety of texts to a high-standard
Strong communication skills, both written and verbal in English and your native language.
Ability to use translation technology including CAT tools and MT
A 'can-do' attitude.
An understanding, appreciation and passion for cultural diversity.
An ability to learn and grow quickly.
Alignment with Ethnolink’s core values.

Additional Information

EthnoLink values and embraces differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. People from unique or diverse backgrounds are encouraged to apply for this position. Please advise if you require specific support to apply and we will work with you to identify the best way forward.

Quick Apply

Refine Your Search

customer support coordinator jobs in dandenong vic

Project Coordinator (Chinese Translator)

Technology Enablement & Service Delivery Lead

Freight & Logistics Coordinator

ALPHA H | Social Media & PR Coordinator | New Headcount | Melbourne based

Volunteer Sector Development Officer

Service Scheduling Coordinator, Utility Service, APAC Energy & Charging Service

Product Developer & Account Coordinator | Fixed Term Contract

Op Shop Store Manager - Permanent Full Time

Clinic Coordinator | Hawksburn

Senior Place and Design Officer

Care Partner Clinical | Registered Nurse

Principal Urban Designer

Chef Manager | Leadership Role in Aged Care

Crew Leader Horticultural Maintenance

Casual Maternal and Child Health (MCH) Nurse

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