In-Demand it support Jobs in mulgrave vic

Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
1h
Technical Training Instructor, Energy Support
Tesla —Cremorne VIC
- Full-time
- Microsoft Office
Technical Support Engineer (Japanese Speaker)
DigiCert —Melbourne VIC
- English
- Research
- No degree
- Annual leave
Quick Apply
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Senior Systems Administrator - EUC
BAE Systems —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
7d

Discover related jobs

Based on your search for it support jobs.

Merchandise Allocator
Jivaro —Melbourne VIC
Strong entry level salary + super. Supporting stock flow across stores. Genuine entry pathway into Merchandise Planning.
23h
Administration Assistant Talent Acquisition, Head Office
Delaware North —Docklands VIC
Manage all check ins at group interviews, including emails, and follow up calls. Background in HR, studying or has completed a Human Resources degree, or…
9d

I want to receive the latest job alert for it support in mulgrave vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near mulgrave vic

Senior Systems Administrator jobs in Northern Territory

Senior Project Engineer jobs in Perth Wa

Senior Systems Administrator jobs in Fitzroy Vic

Senior Citizens jobs in Darwin Nt

Senior Systems Administrator jobs in Melbourne Eastern Suburbs Vic

Senior Systems Administrator jobs in Taren Point Nsw

Senior Technical Support jobs in Melbourne Eastern Suburbs Vic

Education Support jobs in Victoria

Remote Customer Support jobs in Perth Wa

Disability Support Worker jobs in Melbourne Vic

Family Support Worker jobs in Sydney Nsw

Senior Technical Support jobs in Sydney Nsw

Senior Technical Support jobs in Joondalup Wa

Senior Technical Support jobs in Forrestfield Wa

It Paid Training jobs in Sydney Nsw

Training Instructor jobs in Melbourne Vic

Training Instructor jobs in Cronulla Nsw

Trainer Training Assessor jobs in Melbourne Vic

Zumba, Instructor jobs in Brisbane Qld

Training Instructor jobs in Perth Wa

Service Desk Analyst

Mercy Health Australia -
Richmond VIC

Apply Now

Job Details

Full-time
1 hour ago

Qualifications

ITIL Foundation
ITIL Certification
IT service management
Technical support
ServiceNow
Communication skills

Full Job Description

Employment Type: Permanent full time

Hours: Monday to Friday, 76 hour fortnight

Location: Hybrid / North Richmond (Head Office)

Upload with Application: Resume, cover letter, and all relevant qualifications

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Service Desk Analyst is a member of the Technology Support Group and part of a larger team of Service Desk Analysts responsible for providing 1st level phone-based and onsite information technology support for Mercy Health staff and facilities. The Technology Support Group is a customer focused team that is required to work closely with both clinical and business support teams to ensure the best possible outcomes for Mercy Health staff, clients, patients, and residents.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
A minimum of 1 years’ experience in an IT Service Desk, technical support or customer-facing technology role.
Demonstrated experience in a fast-paced environment, ideally in a healthcare or similar complex environment.
Working knowledge of an IT Service Management (ITSM) ticketing tool – experience with ServiceNow highly regarded.
A relevant IT qualification and/or progress toward vendor certifications in Microsoft or equivalent.
Awareness of ITIL service management principles; ITIL Foundation certification desirable.

You will also be required to provide evidence of, or in the process of obtaining:

A current Police Record Check
Working Rights

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

it support jobs in mulgrave vic

Service Desk Analyst

Technical Training Instructor, Energy Support

Technical Support Engineer (Japanese Speaker)

Senior Paraplanner – Technical & Advice Support

Senior Service Desk Engineer

Senior Systems Administrator - EUC

Discover related jobs

I want to receive the latest job alert for it support in mulgrave vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected