Senior Administrative Coordinator – Voluntary Assisted Dying Care Navigator Service
- Fixed term, full time role – 80 hours per fortnight with a monthly ADO
- Parkville location, with multiple public transport options available
- Up to $85,597 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
About the team
The Statewide Voluntary Assisted Dying (VAD) Care Navigator Service, hosted by Peter MacCallum Cancer Centre, comprises a team of highly skilled nursing and allied health clinicians across Victoria and serves as a central point of contact for patients, families, health practitioners and health services seeking information, guidance and support in accessing or delivering VAD.
About the role
We are seeking a highly organised, proactive and compassionate Senior Administration Coordinator to be the first point of contact for the navigator service.
As senior administrative coordinator, you will provide outstanding and compassionate service to patients, carers and clinicians while ensuring smooth day-to-day coordination of the busy statewide service.
A regular day will see you:
- Coordinate the day-to-day operations of the statewide VAD Care Navigator Service, managing enquiries, referrals, appointments and administrative workflows to ensure a responsive and well-organised service.
- Act as the first point of contact for patients, carers, families and clinicians, providing compassionate, professional and timely information and support while responding sensitively to enquiries.
- Provide high-level administrative support to the clinical navigator team, coordinating communication, documentation, meetings, reporting and other activities to enable clinicians to focus on delivering quality patient care.
- Liaise with health services and key stakeholders across Victoria, ensuring information is communicated effectively and administrative processes are followed consistently across the statewide service
About you
You will have strong communication skills, an excellent attention to detail, and the ability to thrive in a fast-paced healthcare environment. Experience in health administration and patient management systems is essential.
It is important to consider that this role requires confidence and compassion when responding to enquiries from the public and discussing sensitive topics related to voluntary assisted dying and end-of-life choices.
You'll bring with you:
- Expertise in coordinating departmental administrative activities relating to a clinical department
- Excellent communication skills
- Experience in a PA or team support position
- Flexible approach to new work practices
- Ability to take on new tasks as directed by the NUM
- Demonstrated ability to provide a broad range of high-level administrative support functions including creation and maintenance of schedules and databases
- Ability to manage invoices
- Experience working within a complex service environment
- Discretion dealing with confidential and sensitive information
- Demonstrated skills in the use of IT systems
- Competent in use of the Microsoft Office Suite
Our benefits
We offer a range of benefits which support our people both personally and professionally, including:
- Generous salary packaging to increase your take-home pay
- Discounted health insurance and eye care
- A comprehensive health and wellbeing program
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite eateries and coffee shops and inviting rooftop garden spaces
- Pathways for professional development and new career opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options
- Flexible, hybrid working arrangements
Inclusion and belonging
Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.
Join us!
If you feel this role is right for you, we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check, and may require a valid Working with Children Check. Many staff are required to be vaccinated against, or demonstrate immunity to, influenza, and a range of other diseases.
Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.
For more information, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us for a confidential discussion.
Laurie Draper, Voluntary Assisted Dying Care Navigator
Phone: 0436 848 344
Email: [email protected]
Applications Close: 11:59PM Monday 14 September 2026
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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
