In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

Software Support Engineer
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Computer science
- Computer Science
- Customer service
Senior Software Engineer
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Software Development Engineer, Network Fabric Engineering, MONA
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
- Software development
Security Engineer I, Vulnerability Management and Remediation Operations
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- AWS
Principal Strategist, Inspire Value
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
Quick Apply
11d
Engineering Manager
Karbon —Sydney NSW
- Management
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Principal Engineer - Java - Trade Validation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Work from home
Staff Engineer, Identity & Access Management
Okta —Sydney NSW
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
Senior Software Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- No degree
- APIs
- Annual leave
- Work from home
10d
Staff Applied AI Scientist
Culture Amp —Sydney NSW
- Research
- Master's degree
- AI
- Health insurance
- Parental leave
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- Agile
- Communication skills
- Annual leave
- Work from home
Security Engineering Lead
Dovetail —Sydney NSW
- Full-time
- AWS
- AI
- Parental leave
- Vision insurance
6d
Senior Software Engineer (Go)
Megaport —Sydney NSW
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Parental leave
6d
Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Urgently hiring
- AWS
- Bachelor's degree
Senior Sales Engineer
Fastly —Sydney NSW
- Sales
- Scripting
- APIs
Quick Apply
Senior Software Engineer - AI Enablement
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- SDLC
- Annual leave
- Work from home
Senior Security Engineer
Austroads —Sydney NSW
- Full-time
- Azure
- AWS
- No degree
2d
Sr. Specialist Solutions Architect
Databricks —Sydney NSW
- Azure
- Computer Science
- AWS
Quick Apply
Senior Software Engineer, Diagnostics - Sydney
Arista Networks —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
Quick Apply

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cloud customer experience engineer 2 jobs near parramatta, nsw

Software Support Engineer

HotSchedules Corporate
Bondi Junction NSW

Apply Now

Job Details

Full-time

Qualifications

Computer science
Computer Science
Customer service
Tomcat
Application development
SQL
Bachelor's degree
Communication skills

Full Job Description

We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values: Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as a Software Support Engineer
Reports to the Escalation Team Manager, the Software Support Engineer will serve as an integral part of the Support Team tasked with the important role of providing front-line support services to our customers for systems developed by Red Book Connect. This position responds to routine and complex customer inquiries. Primary focus is on providing assistance and basic trouble-shooting regarding service delivery, installation, outages, code, database and other technical issues. You'll work directly with Customer Care, senior members of Escalations and Product Development team to learn about our process and best practices, and your contributions will have a daily impact on our community of thousands of daily users.

Requirements

You are:
You are a highly motivated and a technically-oriented individual who is looking for a rewarding career path in software development. You are customer service oriented as well as being resourceful when dealing with issues that arise. You excel in troubleshooting code and are able to resolve issues with efficiency, detailed accuracy and of course, your world-class customer service skills. If you are interested in carving your career path to software development, here’s your chance!

Desired Skills and Experience:

1 – 2 years C# & ASP.NET development experience
Experience with SQL and related technologies
1 – 2 years Web technologies including CSS, HTML, and JavaScript
Solid experience maintaining, debugging and supporting web / mobile applications in a SaaS environment
Ability to work independently and in groups, with excellent team communication skills

Experience with the following is a plus:

1 – 2 years Java web based application development experience
Tomcat

Qualifications:

Only Sydney, AU based candidates will be considered.
BS in Computer Science preferred and/or equivalent work experience
Strong oral and written communication skills
Able to discuss technical issues with non-technical audiences
Must be able to handle multiple issues concurrently and see them through to resolution

Apply Now

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

Software Support Engineer

Senior Software Engineer

Software Development Engineer, Network Fabric Engineering, MONA

Security Engineer I, Vulnerability Management and Remediation Operations

Principal Strategist, Inspire Value

Engineering Manager

Principal Engineer - Java - Trade Validation

Staff Engineer, Identity & Access Management

Senior Software Engineer

Staff Applied AI Scientist

Senior Java Engineer

Security Engineering Lead

Senior Software Engineer (Go)

Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering

Senior Sales Engineer

Senior Software Engineer - AI Enablement

Senior Security Engineer

Sr. Specialist Solutions Architect

Senior Software Engineer, Diagnostics - Sydney

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