In-Demand Data analytics /bi lead Jobs in Parramatta, Nsw

Customer Success Manager
NielsenIQ —Sydney NSW
- Full-time
- CRM software
- Analysis skills
- AI
- Employee assistance program
Quick Apply
Marketing Specialist
MONEYME —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- SQL
- Health insurance
- Parental leave
11d
Senior Solutions Engineer (Presales) - Enterprise Customers
Neo4j —Sydney NSW
- Azure
- Computer Science
- Engineering
Security Operations Engineer
Microsoft —Sydney NSW
- Full-time
- Remote
- Azure
- Computer Science
- Microsoft Office
- Work from home
13d
Tangible Asset Valuations Specialist | Manager | Deals Advisory
PWC Australia —Sydney NSW
- Microsoft Office
- Analysis skills
- Organisational skills
- Parental leave
Manager or Associate Director, Valuations - Sydney
Alvarez & Marsal —Sydney NSW
- AI
- Communication skills
Deputy Delegated Authority Manager (MGA)
Munich Re —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Commercial Excellence Manager
Abbott Laboratories —Sydney NSW
- Full-time
- Sales
- Salesforce
- Analysis skills
Senior Software Engineer
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Azure
- SQL
- AI
5d
Databricks Engineer
Accenture —Sydney NSW
- Full-time
- Azure
- Management
- DevOps
- On-the-job training
- Parental leave
ANZ OMNI Demand Generation Manager
Hill's Pet Nutrition —Sydney NSW
- Google Suite
- Microsoft Excel
- Management
Power Engineer
Gridsight —Sydney NSW
- $2,500 a month
- Full-time
- Hybrid work
- Azure
- Sales
- Master's degree
Quick Apply
2d
Principal
Guidewire Software —Sydney NSW
- Full-time
- Management
- PMP
- AWS
Demand Planner & Supply Chain Analyst
B. BRAUN AUSTRALIA PTY. L —Bella Vista NSW
- Microsoft Excel
- ERP systems
- Analysis skills
- Parental leave
5h

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data analytics /bi lead jobs near parramatta, nsw

Customer Success Manager

NielsenIQ -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program

Qualifications

CRM software
E-commerce
Analysis skills
AI
Communication skills

Full Job Description

Job Description

As a Customer Success Manager (CSM), you will act as a strategic partner to our clients, ensuring they achieve maximum value from our solutions while driving commercial growth and maintaining high client satisfaction. You will be responsible for the client relationship from the onboarding phase through to renewal. This includes providing insights to drive action for our clients. This role requires a solid understanding of FMCG manufacturers and ecommerce. You must thrive in a high-paced environment and be organised and driven.

1. Client Partnership & Thought Leadership

Build and maintain strong, strategic relationships with clients by developing stakeholder maps, identifying white spaces, and extending your contact network.
Develop measurable use cases for clients using the "context, actions, outcome" framework, ensuring alignment with their goals.
Drive thought leadership initiatives, including global webinars, LinkedIn posts, workshops, and other content-driven strategies to position the company as a trusted partner.

2. Commercial Success

Achieve a 20% upsell target for your portfolio by proactively identifying opportunities and engaging clients with innovative solutions.
Develop account growth plans, stakeholder maps, and renewal strategies, ensuring updates are provided to leadership bi-annually.

3. Operational Excellence

Lead the co-creation of client roadmaps, ensuring timelines are met and revisited throughout the year to accommodate changes.
Oversee the accurate and timely documentation of client information and files in interal systems, e.g. Dynamics.

4. Innovation & Continuous Improvement

Influence improvement opportunities for tools or processes, collaborating with cross-functional teams.

Qualifications

Experience: Minimum of 2 years in customer success, account management, or a related client-facing role.
Skills: Strong analytical, strategic planning, and communication skills. Ability to manage complex client portfolios and identify growth opportunities.
Technology: Proficiency in CRM systems (e.g., Dynamics, Skalin) and data analysis tools.
Client-Centric Approach: A deep commitment to client success, with a proactive and solution-oriented mindset.
Attitude: Autonomous, looking for new challenges and accompanying the exploding e-commerce market is a real motivation for you

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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Refine Your Search

data analytics /bi lead jobs in parramatta, nsw

Customer Success Manager

Marketing Specialist

Senior Solutions Engineer (Presales) - Enterprise Customers

Security Operations Engineer

Tangible Asset Valuations Specialist | Manager | Deals Advisory

Manager or Associate Director, Valuations - Sydney

Deputy Delegated Authority Manager (MGA)

Commercial Excellence Manager

Senior Software Engineer

Databricks Engineer

ANZ OMNI Demand Generation Manager

Power Engineer

Principal

Demand Planner & Supply Chain Analyst

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