Sales Representative – Personal Care
Melbourne, VIC | Full-time
Build the future of Personal Care with us
Are you an experienced Personal Care, Cosmetics, Specialty Chemicals or Ingredients sales professional looking for your next opportunity?
We’re looking for a commercially driven Sales Representative – Personal Care to join our Melbourne team and help grow our Personal Care business across Australia.
This is an exciting opportunity to combine your technical understanding of cosmetic ingredients with strong commercial and relationship-building skills, working with leading beauty brands, formulators, contract manufacturers and distribution partners.
Key Responsibilities
Customer Relationship & Key Account Management
- Manage and grow strategic relationships with leading beauty brands, contract manufacturers, and distribution partners across Australia.
- Work closely with key customers including brand owners, R&D teams, formulators, procurement managers, and commercial stakeholders to identify innovation and growth opportunities
- Support new product developments from concept through commercialization by leveraging Croda's portfolio.
Market Intelligence & Industry Engagement
- Monitor beauty and personal care market trends, competitor activity, ingredient innovations, and regulatory developments.
- Represent Croda at industry conferences, customer innovation days, technical seminars, supplier presentations, and trade exhibitions.
- Provide customer and market insights to support business strategy, innovation initiatives, and portfolio development.
Commercial & Strategic Account Management
- Deliver revenue, volume, and margin growth through strategic account planning and business development activities.
- Lead pricing discussions, annual negotiations, supply agreements, tenders, and long-term customer contracts.
Identify opportunities to increase customer - -of-wallet through cross-selling and introduction of new technologies.
- Develop account growth strategies aligned with both customer objectives and Croda's business priorities.
Internal Stakeholder Collaboration
- Liaise closely with Technical, Marketing, Regulatory, Supply Chain, Customer Service and Finance teams to deliver seamless customer support.
- Coordinate cross-functional resources to resolve technical, commercial, supply chain, and regulatory issues.
- Support global and regional product teams by sharing market intelligence, customer feedback, and emerging industry trends.
- Work collaboratively with distributors and channel partners to maximize market coverage and customer engagement.
Sales Pipeline, CRM & Forecasting
- Maintain accurate opportunity pipelines and customer project tracking through CRM systems (SAP C4C or equivalent).
- Develop and manage sales forecasts, demand planning inputs, and revenue projections to support business objectives.
- Monitor project progression, conversion rates, and commercial performance against annual targets.
Prepare and present monthly sales reports, pipeline reviews, account performance updates, and business development plans to management.
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Reporting & Business Planning
- Prepare annual business plans, strategic account reviews, budget forecasts, and territory growth strategies.
- Analyse sales data, market trends, and customer performance metrics to identify growth opportunities and business risks.
- Provide regular reporting on revenue performance, opportunity pipeline, project wins, forecasting accuracy, and customer activity.
- Ensure disciplined territory management and efficient prioritization of customer engagement activities.
Your Experience & Expertise
- 5+ years’ experience in Personal Care, Cosmetics, Specialty Chemicals, Ingredients or a related industry.
- Proven track record in B2B sales, business development and key account management.
- Experience working with beauty brands, contract manufacturers, formulators and/or distributors.
- Strong commercial skills including pricing, negotiation, forecasting and strategic account planning.
- Knowledge of cosmetic ingredients such as actives, emulsifiers, surfactants, botanicals and specialty materials is highly desirable.
- Experience using CRM systems for pipeline management, opportunity tracking, forecasting and reporting.
- Strong communication, influencing and relationship-building skills with both technical and commercial stakeholders.
- Ability to collaborate effectively across Technical, Marketing, Regulatory, Supply Chain, Customer Service and Finance teams.
What we offer:
- A competitive salary package including + superannuation + vehicle allowance+ annual sales bonus will be on offer for the right candidate who is driven to succeed.
- Ongoing development and training opportunities will exist for those looking to take the next step in your career.
- Incentives to improve your well-being and have a healthy lifestyle.
- Family-oriented environment with flexible work arrangements
- 16 weeks fully paid parental leave for eligible employees.
- saving plan offered to all employees.
Why Croda?
Croda is a FTSE100 organisation where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, create ‘our Purpose, Smart science to improve lives™’. With over 5,000 employees globally, we specialise in the research and development of innovative ingredients for the Life Science and Consumer Care markets.
We are focused on developing our inclusive culture through accountability, collaboration and innovation. By joining Croda, you will be part of a team who are using smart science to create a more sustainable future.
At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.
