- Play a key role supporting effective organisational governance and decision-making.
- Coordinate Board governance processes and build relationships with senior stakeholders.
- Full-time, permanent position.
About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.
About the Role
The Corporate Secretariat Officer is a key role within the Office of the CEO, responsible for delivering high-quality governance, executive and corporate secretariat services that support the Chief Executive Officer, Board and Board Committees.
Reporting to the Senior Advisor, Ministerial and Executive Services, the role works closely with the Office of the CEO, Board members, Executive Leadership Team and internal stakeholders to coordinate governance processes, manage confidential governance information and ensure the timely delivery of Board and Committee services. The position requires exceptional organisational skills, sound judgement, discretion and the ability to build strong stakeholder relationships while supporting effective organisational governance and decision-making.
Day to day responsibilities include:
- Coordinating end-to-end governance and secretariat services for the Chief Executive Officer, Board and Board Committees, including meeting scheduling, agenda preparation, quality assurance of Board papers, document management, action tracking and the timely distribution of governance documentation.
- Preparing accurate, concise and impartial Board and Committee minutes, exercising sound judgement to capture key deliberations, decisions, resolutions and actions while managing highly confidential and sensitive information with discretion and integrity.
- Managing governance records, document control processes and governance systems, ensuring Board records, resolutions and governance documentation are accurate, secure and compliant with legislative, regulatory and organisational requirements.
- Monitoring governance workflows, meeting calendars and action registers, proactively identifying risks, resolving issues and supporting the timely delivery of governance obligations and organisational priorities.
- Building productive relationships with Board members, Executive Leadership Team members and internal stakeholders, providing advice and guidance on governance processes, meeting protocols, documentation standards and governance systems.
- Contributing to governance and executive projects by undertaking research, preparing briefing materials and identifying opportunities to improve governance processes, systems, reporting and business practices.
About You
You will have Secretariat and administration experince in a corportate or similar business enviornment with excellent organisation skills, with the ability to prioritise tasks and manage multiple tasks simultaneously.
The successful candidate will have the following experience, skills and attributes:
- Demonstrated experience providing governance, executive or corporate secretariat support within a Board, executive or similarly complex organisational environment, including managing highly confidential and sensitive information with discretion and integrity.
- Exceptional organisational and coordination skills, with the ability to independently manage competing priorities, meet critical governance deadlines and deliver high-quality outcomes in a fast-paced environment.
- Highly developed written communication skills, including the ability to prepare accurate, concise and professionally presented governance documentation, reports and Board and Committee minutes, exercising sound judgement to distil complex discussions into clear records.
- Strong interpersonal and stakeholder engagement skills, with the ability to build productive relationships, provide advice on governance processes and work collaboratively with senior leaders, Board members and a diverse range of internal and external stakeholders.
- Demonstrated analytical and problem-solving skills, with the ability to identify governance risks, recommend process improvements and contribute to the continuous enhancement of governance practices and systems.
- Well-developed digital literacy, with experience using the Microsoft 365 suite and the ability to quickly learn and effectively utilise governance and document management systems. Experience using Board management systems such as Diligent will be highly regarded.
What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
How to Apply
From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.
Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.
For a confidential discussion, please email [email protected].
Recruitment agency applications will not be accepted.
Applications must be submitted by 11.59pm, Tuesday 8 September 2026.
Other Relevant Information
Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.
Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.
If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via [email protected].
