In-Demand Data entry Jobs in Springfield, Qld

Senior Operations / Sales Coordinator
Tranz Logistics —Brisbane QLD
- Sales
- Customer service
- Computer skills

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Senior Operations / Sales Coordinator

Tranz Logistics
Brisbane QLD

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Job Details

Qualifications

Cold calling
Sales
Customer service
Logistics
Computer skills
Communication skills

Full Job Description

Tranz Logistics is one of the Australia's fastest growing providers of specialised Logistics and Crane Trucks. We currently have an excellent opportunity for a Senior Operations/Sales Coordinator with extensive transport and logistics experience to join the team and to work in this fast paced, dynamic and rapidly growing business. The position will be based at our branch in Brisbane.

The successful candidate will have significant, proven, previous experience in the transport industry, demonstrate impeccable interpersonal and Customer Service skills, be naturally organised, familiar with logistics and job planning, be highly computer literate and ideally possess a good geographic understanding of East coast region.

To be successful you will have at least 3-5 years' experience in a similar role. You will also have:

Manage enquiries, produce quotations, follow up and secure bookings
Cold calls to potential B2B clients to gather business information, book appointments, and educate the business on Tranz Logistics, both verbally and with approved marketing material
Develop, maintain and expand existing accounts
Plan and co-ordinate client projects – short and long term
Manage project logistics, approvals, transport equipment, fuel positioning, vehicles and staff.
Respond to client queries, provide quoting and data-entry of new bookings
Provide for a seamless new client handover process from sales to operations
Work closely with the sales and operations teams to ensure a seamless and professional customer experience
Collate and manage paperwork in line with departmental procedures
Maintain good market and industry knowledge - technologies, standards and the competitive environment
A strong & professional customer service attitude
Strong computer skills and knowledge
Ability to be resilient and proactive when dealing with stressful situations
Excellent skills in balancing the branch resources and capabilities to achieve the delivery of established priorities, budgets and plans.

Essential Qualities:

Excellent Customer Service skills with previous experience in a Customer Service role(s)
Ability to develop relationships and build rapport with client representatives
Impeccable written and verbal communication skills
Advanced computer skills
A working knowledge of Road transport/Logistics services
Experience with working to targets and KPI's
Ability to multi task and adapt in a fast-paced environment
Attention to detail, highly organised, goal oriented
Strong ability to prioritise and manage time and workloads
Natural team player, with positive attitude and enthusiasm
Ability to thrive in a multi-dimensional and multicultural environment

To apply for this position, please provide a cover letter and resume with two recent references in PDF form to [email protected]

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