In-Demand Customer success manager digital analytics Jobs in Parramatta, Nsw

Head of Brand
Design By Them —Alexandria NSW
- Full-time
- Management
- Team management
- Organisational skills
4d
Marketing Coordinator
Spin Master Ltd —St Leonards NSW
- Full-time
- Marketing
- Customer service
- Microsoft Office
10d
Senior Project Manager
Guidewire Software —Sydney NSW
- Full-time
- Management
- PMP
- Salesforce
Cloud & AI Platforms Sales Director, Public Sector
Microsoft —Sydney NSW
- Full-time
- Azure
- Management
- Sales
Key Account Management - Sr Partner
FICO —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- Machine learning
- Opportunities for advancement
Service Desk Engineer
TechConnect IT Solutions PTY Ltd —Alexandria NSW
- $90 - $105 a year
- Full-time
- Customer service
- Databases
- Machine learning
Quick Apply
Product Manager – CardioVascular Surgery
Medtronic —Sydney NSW
- Full-time
- Sales
- Marketing
- Business development
5d
Worker's Compensation PIAWE Lead
DXC Technology —Macquarie Park NSW
- Full-time
- Analysis skills
- Case management
- Organisational skills
- Parental leave
- Employee assistance program
Lead Client Partner - Retail
Pinterest —Sydney NSW
- Sales
- Marketing
- Bachelor's degree
Account Development Manager
RELX —Sydney NSW
- Full-time
- Sales
- Business development
- AI
- Health insurance
- Parental leave
Account Development Manager
LexisNexis —Sydney NSW
- Full-time
- Sales
- Business development
- AI
- Health insurance
- Parental leave
Senior Marketing Manager, CommSec
Commonwealth Bank —Sydney NSW
- Full-time
- Management
- Agile
- Marketing
Regional Sales Manager - NSW & VIC
BI Australia —Sydney NSW
- Full-time
- CRM software
- Sales
- Bachelor's degree
11d
Worker's Compensation Team Leader
DXC Technology —Macquarie Park NSW
- Full-time
- Case management
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Director, Delivery Assurance (APAC)
Guidewire Software —Sydney NSW
- Full-time
- PMP
- No degree
- AI
Solution Sales - Partner
FICO —Sydney NSW
- Urgently hiring
- Bachelor's degree
- Financial services
- AI
- Opportunities for advancement
Services Strategy Executive
Guidewire Software —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Sales Operations Manager
Coates Group —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Bachelor's degree
- Opportunities for advancement
Quick Apply
10d
Senior iOS Engineer
Domain Group —Pyrmont NSW
- Computer science
- Management
- Computer Science
10d
Sr. Solution Sales Manager – Smart Manufacturing & Intralogistics
Lenovo —Sydney NSW
- Full-time
- Sales
- Manufacturing
- AI

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customer success manager digital analytics jobs near parramatta, nsw

Head of Brand

Design By Them
Alexandria NSW

Apply Now

Job Details

Permanent | Full-time
4 days ago

Qualifications

Management
Moving
Lead generation
E-commerce
Digital marketing
Team management
Sales pipeline
Organisational skills
Leadership
Marketing

Full Job Description

Location: Alexandria, Sydney
Reports To: General Manager/CMO
Employment Type: Permanent Full-Time

ABOUT US

We produce original Australian-designed furniture and accessories for interior designers, architects, and consumers worldwide. Our mission is to build a global brand that showcases the best of Australian design, empowering designers to do what they love while delivering world-class, accessible design.

ABOUT THE ROLE

As the Head of Brand, you will be the custodian of Design By Them’s visual identity, market reputation & PR, and commercial storytelling. We are a tight-knit, ambitious team of 30, and this role is the perfect blend of big-picture strategy and hands-on execution.

Your core mission is to ensure DBT is accurately and beautifully positioned in the market, widely recognised, and that our sales team is continuously fuelled by a healthy pipeline of high-quality inbound leads. You will champion our brand across all touchpoints - from our digital footprint to our physical showroom.

KEY RESPONSIBILITIES

Brand Strategy & Market Positioning

Brand Guardianship: Maintain and evolve Design By Them’s brand positioning, tone of voice, and visual identity, ensuring flawless consistency across all online channels, resources and touchpoints.

Strategic Partnerships & PR: Identify, build, and maintain powerful alliances with architects, designers, and industry collaborators to expand our market reach, driving brand visibility through co-branded activations, high-impact press coverage, and strategic partnerships.

Thought Leadership & Industry Presence: Oversee the brand’s community presence, including design awards submissions, industry panels, speaking opportunities, and sustainability/CSR initiatives.

Growth & Lead Generation

Inbound Pipeline: Own the design and delivery of marketing strategies that will flood potential customers into the business, and drive high-quality inbound trade and retail leads.

Campaign & Content Strategy: Define the overarching content strategy and marketing calendars across email, social media, and advertising.

Promotions & Launches: Plan, execute, and oversee the rollout of product launches, overseas exhibitions, seasonal promotions, and brand moments.

Digital & Physical Experience

Digital & E-commerce Excellence: Oversee the E-commerce Coordinator in optimising website performance, improving our user experience, ensuring technical excellence, and driving digital revenue growth.

Showroom & Exhibitions: Oversee the strategy for our physical display environment, ensuring the showroom and events deliver a rich brand experience, is impeccably merchandised, and is optimised for our customer experience.

Creative Direction: Provide high-level art direction for photoshoots, advertising assets, and graphic design outputs to keep our aesthetic sharp and premium.

Team Leadership & Operations

Team Mentorship: Lead, mentor, and foster the productivity of our Marketing Coordinator and E-commerce Coordinator, helping them execute day-to-day tasks effectively.

Performance Tracking & Data: Utilise website analytics and campaign data to monitor high-level success measures, including e-commerce & trade portal targets, pipeline value, showroom foot traffic, and gross marketing ROI.

Agency Management: Manage relationships with external suppliers, freelancers, and photographers as required.

QUALIFICATIONS & REQUIREMENTS

Experience: 5+ years of experience in brand management or marketing leadership, ideally within the design, furniture, architecture or luxury retail sectors.

Mindset: A strategic doer. You love high-level brand strategy but are equally comfortable rolling your sleeves up and jumping in when needed.

A Creative Eye: You have a deep appreciation for good design and a strong aesthetic instinct. You understand how to market premium products to a design-conscious audience.

Digital & E-commerce Savvy: A strong working knowledge of digital marketing and e-commerce ecosystems. You understand user experience, conversion rate optimisation, and how to leverage digital channels to drive data-driven growth.

Project & Event Management: Exceptional organisational skills with the ability to juggle competing priorities and multiple moving parts simultaneously.

Team Management: Proven experience managing or mentoring junior-to-mid level team members. You know how to delegate effectively without losing track of quality.

Commercial Balance: You understand that beautiful branding must ultimately drive commercial results, balancing creative outputs with leads, traffic, and sales pipelines.

Apply Now

Refine Your Search

customer success manager digital analytics jobs in parramatta, nsw

Head of Brand

Marketing Coordinator

Senior Project Manager

Cloud & AI Platforms Sales Director, Public Sector

Key Account Management - Sr Partner

Service Desk Engineer

Product Manager – CardioVascular Surgery

Worker's Compensation PIAWE Lead

Lead Client Partner - Retail

Account Development Manager

Account Development Manager

Senior Marketing Manager, CommSec

Regional Sales Manager - NSW & VIC

Worker's Compensation Team Leader

Director, Delivery Assurance (APAC)

Solution Sales - Partner

Services Strategy Executive

Sales Operations Manager

Senior iOS Engineer

Sr. Solution Sales Manager – Smart Manufacturing & Intralogistics

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