At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
- Ongoing Full-Time
- Location Eveleigh with flexible working arrangements available across NSW Department of Education offices.
- A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months
- Competitive remuneration ranging from $113,574 to $125,720 plus super & annual leave loading.
The NSW Department of Education seeks a Senior Application Analyst to develop and maintain large, complex corporate systems that support our core business through process and technology. Working with the supervisor to plan, document, and report, you will provide technical expertise across the full software development lifecycle, manage task schedules with status, milestones, critical path, and risk variations, and translate user enhancements into fit-for-purpose design specifications.
You will lead testing, gather feedback to improve quality, conduct design walkthroughs, and manage control-system testing; assist with deployment planning and provide ongoing systems support.
You will deliver third-level technical support to minimise outages, analyse and resolve issues, escalate when needed, monitor trends, and capture post-release knowledge with thorough documentation (change requests, guides, asset/configuration registers).
You will balance urgent and routine tasks for multiple stakeholders in a fast-paced environment and stay current with industry trends and technologies.
For further information please click here to view the role description
About you
- Experience in developing and supporting large, complex corporate systems.
- Strong knowledge of the full software development lifecycle, testing, and release processes.
- Demonstrated ability to translate business needs into technical specifications and robust designs.
- Experience with incident management, root-cause analysis, and problem resolution at a senior level.
- Excellent communication, documentation, and stakeholder-management skills.
- Ability to manage multiple priorities under tight timeframes and to adapt in a fast-paced environment.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
- Demonstrated ability to analyse and translate user requirements into computer-based programs and systems.
- Sound working knowledge of IT service management principles and frameworks including ITIL, process tools, frameworks, and best practice methods.
- Ability to adhere to a quality management system and formal methodologies.
- A current and valid NSW Working with Children Check (WWCC) for paid employment.
- Demonstrated understanding of and commitment to the value of public education.
Benefits
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: Thursday 2 July 2026 at 11:59pm.
We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
