In-Demand Program security officer, amazon leo Jobs in Parramatta, Nsw

ICT Service Desk Officer
City of Parramatta Council —Parramatta NSW
- $87,851 - $96,771 a year
- Weekend availability
- Azure
- Management
- Customer service
- Parental leave
2h
Senior Claims Consultant
TAL —Sydney NSW
- Full-time
- Microsoft Excel
- Time management
Quick Apply
10h
Principal Cyber Security Engineer
NSW Police Force —Sydney Olympic Park NSW
- $165,865 - $173,174 a year
- Full-time
- AI
- Leadership
1d
Aviation Security Duty Shift Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- 12 hour shift
- CPR Certification
- Management
- Customer service
- Paid training
Head of Compliance
Compass Education —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Services Manager (Safety)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Writing skills
- Leadership
8d
Senior Client Services Officer
Findex —Sydney NSW
- Full-time
- Hybrid work
- Employee assistance program
ANZ Subscriber Acquisition Lead, Amazon Leo
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- Leadership
Senior Privacy Lead
QBE —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- AI
- Leadership
Senior Project Manager - Dynamics 365 ERP
Aluminium Specialties Group Pty Ltd —Eastern Creek NSW
- PMP
- Analysis skills
4d
Data Platform Administrator - Dynamics 365
Aluminium Specialties Group Pty Ltd —Eastern Creek NSW
- ERP systems
- Administrative experience
4d
Medical Officer (Office-based)
International SOS —Sydney NSW
- Part-time
- Computer skills
Corporate Counsel, Amazon Leo, Amazon Leo
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Communication skills
Medical Laboratory Scientist - Blood Bank
NSW Health —Randwick NSW
- $76,378.47 - $108,941.55 a year
- Weekend availability
- Laboratory
- Laboratory experience
- Microsoft Office
- Annual leave
- Employee assistance program
11h
Senior Maritime Warfare Instructor based in Sydney, Australia
Serco Plc —Sydney NSW
- Full-time
- Time management
- Relocation assistance
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
10h
Chief Engineer
NSW Police Force —Bankstown NSW
- $140,740 - $150,109 a year
- Full-time
- No degree
Corporate Counsel, Amazon Leo, Regulatory (Satellites)
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Communication skills
Director, XL Support Systems
Anduril Industries —Sydney NSW
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Quick Apply
12d
Legal & Compliance - Australia Compliance, Vice President
Blackstone Group —Sydney NSW
- Full-time
- Communication skills

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ICT Service Desk Officer

City of Parramatta Council -
Parramatta NSW

Apply Now

Job Details

Full-time
$87,851 - $96,771 a year
2 hours ago

Benefits

Complimentary flu shots
Parental leave

Qualifications

ITIL Certification
Azure
Management
SCCM
IIS
Customer service
Microsoft Exchange
Intune

Full Job Description

At a glance

Work type: 35 hours per week.
Salary: $87,851 to $96,771 plus 12% superannuation.
Employment Type: Permanent Full Time.
Closing date: 9pm, Wednesday 24 June 2026

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

About the role:

This position is responsible for delivering exceptional customer service to the business. As the first point of contact, you'll be responsible for looking after ICT related incidents and requests to support the daily operations of the organisation.

Daily, you will triage and resolve incidents and focus on first call resolution with core business applications and end-user devices according to our standard SLA's.

This role will be required to work on a 7-day rotating roster so flexibility to work on the weekends will be essential.

On a daily basis this role will see you:

Deliver a customer service orientated approach to providing support to the business for all initial technology related support including end user equipment and applications support.
Ensure that all assigned tasks are completed within the agreed service level agreement and where this is not possible highlighting accordingly.
Accurately record customer/call details in the Service Desk portal with meaningful and appropriate commentary. Where appropriate, escalate incidents as set out in relevant procedures,
Champion ICT change, by working with the Service Delivery and Business Implementation teams at the foundation of projects to ensure you can promote and support the customers through technology changes.
Assist in the development of knowledge base articles to assist both the ICT teams and the Customer in resolving ICT related incidents.

About You:

The successful candidate should have previous experience supporting a large Windows environment and bring:

3+ years’ experience in customer support in a large ICT environment, with a proven track record of achieving objectives.
Tertiary qualifications in computing or ICT or relevant industry experience
ITIL v3/4 foundations certification
Demonstrable experience with Azure Active Directory, Exchange Management console, SCCM, M365 including Intune, hardware configuration and installation, Mobile Device Management and ITSM management tools.
Familiarity with aspects of Council infrastructure, including Azure Active Directory, Microsoft Exchange (M365), IIS, networking.
Strong Customer Service and outcome-oriented view

What’s on offer:

We are offering a full time permanent opportunity with an attractive total remuneration from $87,851 to $96,771 plus 12% superannuation.

Weekend penalty rates will be applied for shifts worked across Saturday and Sunday.

In addition, City of Parramatta also offer excellent employee benefits which include:

A range of flexible work arrangements including hybrid WFH arrangements
14 weeks paid parental leave
Access to Long Service Leave after 5 years
Central Parramatta location (Public transport at our door, discounted parking)
Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
Learning and Development opportunities

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description .

Review our Values Flyer which outlines Council's core values and behaviours.

Alternatively for a confidential discussion please contact Benn Stocker on [email protected]

How to apply:

Candidates must apply online.

Please attach a resume and cover letter addressing the requirements of this role.

Applications close 9pm, Wednesday 24 June 2026 and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

This position requires the preferred candidate to undertake a Pre-Employment Medical Check, which also includes a Drug and Alcohol test.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

Apply Now

Refine Your Search

program security officer, amazon leo jobs in parramatta, nsw

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