ABOUT US
Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.
Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
ABOUT THE ROLE
We are seeking a capable and driven Senior Gaming Analyst to join our team on a full-time basis at Mounties, in Mount Pritchard.
The successful candidate will play a critical role in overseeing gaming system performance, analysing product outcomes, and transforming complex data into actionable insights that enhance revenue, customer experience, and operational efficiency.
More specifically, your duties will include but are not limited to:
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Monitor gaming systems, equipment performance, and CMS connectivity to ensure optimal functionality and compliance
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Analyse gaming product performance, machine data, and player behaviour to identify trends, risks, and opportunities
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Oversee gaming reconciliations, reporting, and operational metrics including cash flow, variances, and link performance
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Maintain and optimise gaming product configurations, machine allocations, and floor layouts using ROI and performance insights
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Coordinate system upgrades, testing, and vendor activities to ensure minimal disruption and continuous improvement
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Develop and maintain analytical reports and dashboards to support operational and strategic decision making
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Ensure compliance with relevant gaming legislation, responsible gambling requirements, and internal policies
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Collaborate with stakeholders, suppliers, and internal teams to deliver system and product enhancements
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Maintain accurate records of system performance, product changes, compliance documentation, and vendor activities
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Provide technical support, training, and continuous improvement initiatives across gaming systems and processes
ABOUT YOU
To be successful in securing this role, you will ideally possess the following skills and experiences:
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Extensive understanding of gaming systems, products, performance metrics, and regulatory requirements
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Strong analytical capability with experience working on large and complex datasets
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Proven ability to interpret operational and performance data and translate insights into actionable recommendations
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Experience managing gaming systems, EGM performance, and product lifecycle planning
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Strong knowledge of compliance obligations, including responsible gambling and AML/CTF requirements
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Demonstrated ability to coordinate with vendors and stakeholders to deliver system and product improvements
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High attention to detail with strong problem-solving and troubleshooting skills
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Excellent communication skills with the ability to engage both technical and non-technical stakeholders
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A proactive mindset with a focus on continuous improvement, efficiency, and innovation
OUR BENEFITS
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Supportive and inclusive team & culture
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Onsite parking available
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Discounted memberships to our Fitness centre
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Flexible working arrangements
GROUP WINNER OF:
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Western Sydney Business Awards – Employer of Choice 2020
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Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
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Clubs NSW – Clubs and Community Award for Emergency Services 2023
Take the next step in your career and help shape the future of gaming performance at Mounties— APPLY NOW and make an impact with data-driven insights
