About Us:
Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia’s largest human rights organisation providing support to people seeking asylum. We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.
We are a values-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food, medical and legal services.
The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation’s vision that people seeking asylum can live safely, sustainably, independently and equally.
About the Role | 0.8 FTE (Parental Leave Cover)
As our Digital Marketing Producer, you won't just maintain systems, you will champion, orchestrate and evolve the ASRC’s entire digital ecosystem. Sitting at the heart of our vibrant Brand & Marketing Team, you will be the chief architect of our online experience, ensuring our websites, fundraising engines, and data pipelines are seamless, secure and brilliantly high-performing.
This is a dynamic, high-impact role blending creative user experience, clever data automation and strategic platform engineering. You will directly empower our community by turning digital touchpoints into powerful tools for advocacy and multi-million-dollar fundraising success.
Key Accountabilities:
- Champion our website ecosystem (WordPress, Squarespace, and beyond), ensuring every page is a benchmark for beautiful user experience, accessibility and high-conversion design.
- Build and launch immersive, high-converting landing and donation pages using Fundraising to turn inspired visitors into lifelong supporters.
- Mastermind sleek data flows and integrations across our websites, CRM systems, online forms, and marketing technology stack.
- Shape and scale sophisticated, intuitive performance dashboards via Looker Studio and Google Analytics to guide our strategic marketing decisions.
- Partner with cutting-edge external media agencies to steer digital acquisition strategies, maximizing our impact across paid search and social channels.
- Act as the ultimate technical partner for internal teams, translating bold campaign concepts into elegant, functional digital features.
About You:
- A proven track record in digital marketing, digital fundraising, or digital product management.
- Hands-on expertise steering CMS platforms (WordPress) and engineering high-impact fundraising pages (ideally using Funraisin).
- A deep understanding of UX strategy, web accessibility standards, and mobile-first principles.
- Sharp technical confidence in linking databases, web forms, and CRM ecosystems.
- Exceptional proficiency across the Google Suite universe, including Google Analytics, Tag Manager, Search Console, and Looker Studio.
- A collaborative mindset with a rare gift for translating complex stakeholder needs into brilliant technical design.
Desirable:
- Lived experience of seeking asylum.
- Insight into the policy context, visa landscapes, and distinct barriers faced by people seeking asylum in Australia.
Employee Benefits:
Joining the ASRC means being a part of the largest human rights organisation in Australia, supporting refugees and people seeking asylum. We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:
- We do have a 60% in-office approach to building our team cohesion.
- Annual Leave Loading of 17.5%
- Additional discretionary leave provisions including:
- Leave for Cultural or Religiously Significant Events
- Aboriginal or Torres Strait Islander Leave
- Leave for Staff Seeking Asylum
- Gender Affirmation Leave
- Regular community lunch
- Free onsite car and bicycle parking
- Salary packaging (up to $15,900 per year tax free)
- Entertainment Packaging (up to $2,650 per year tax free)
- Discounts via HR systems provider at grocery and retail outlets
- Close proximity to public transport (100 metres from Footscray station and buses)
Position Description
Application Process
Only applications that include a CV and cover letter addressing the Selection Criteria, will be considered. If your application does not include a cover letter it will not be considered.
Applications close Sunday 12 July at 11:59pm.
Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.
All offers of employment are subject to a satisfactory Criminal History Check and provision of a valid Working with Children Check prior to commencement.
Our Commitment to You: ASRC Candidate Care Statement
At the Asylum Seeker Resource Centre, we believe in recruiting through the lens of our core values, ensuring every interaction and decision reflects the principles that define our culture.
What you can expect from our process:
- Welcome: We champion inclusion and encourage applications from all backgrounds, especially those with lived experience of seeking asylum. Please tell us if you need any accessibility adjustments.
- Authentic: We commit to a transparent and fair process, providing clear timelines and constructive feedback if you are interviewed.
- Courageous: We make objective hiring decisions based purely on merit and mission alignment, ensuring fairness and equity for every candidate.
- Collaborative: We value your time. We commit to timely, respectful communication and keeping you informed about the status of your application.
Thank you for your interest in joining the ASRC. We look forward to connecting with you.