About the role
As Infrastructure Engineer you will play a pivotal role in ensuring the reliability, performance, and security of critical technology environments. In this position, you will provide Level 3 diagnostics and resolution for complex infrastructure challenges, while actively managing and maintaining NHVR’s infrastructure ecosystems.
You’ll contribute to continuous improvement initiatives by delivering performance enhancements, supporting capacity planning, and driving automation through modern Infrastructure-as-Code (IaC) practices, helping to create scalable and optimised systems that support the organisation’s mission.
Key responsibilities of this role are:
- Perform complex L3 diagnostics and resolution activities, including escalations from the Workplace Technology team (e.g., server performance tuning, storage optimisation).
- Manage and maintain VMware infrastructure, including VM provisioning, clustering, and advanced configurations to ensure performance and scalability.
- Oversee backup and recovery systems, performing DR testing and remediation activities to ensure the availability of crucial systems.
- Implement and contribute to the adoption of Infrastructure-as-Code (IaC) frameworks by creating scripts (e.g., Terraform and PowerShell) to automate recurring infrastructure tasks.
- Document SOPs for infrastructure tasks, maintenance workflows, and lessons learned from incident resolutions for knowledge-sharing and process improvements.
- Optimise system monitoring capabilities by contributing to the implementation of logging and alerting tools, helping to reduce incident response times.
- Monitor and analyse system performance, identifying opportunities to optimise and improve existing environments to support organisational goals.
To learn more, the position description can be found on the NHVR Careers site - https://careers.nhvr.gov.au/jobs/search
About You
To be successful in this role you will possess 3+ years of demonstrated experience in enterprise infrastructure engineering or operations with strong technical expertise in managing VMware environments, including proficient knowledge of virtualisation, VM provisioning, clustering, and configuration.
The D&T team is currently in a period of significant transition and capability uplift. You will be comfortable operating in an environment where not everything is defined, processes are still maturing, and priorities can shift. You bring the ability to create clarity for your team without waiting for perfect conditions, and you understand that building something better while keeping the lights on requires both patience and pragmatism.
Please be aware this role may require flexibility to support after-hours critical incidents as required and travel to NHVR locations across Australia.
Your toolkit for success:
- Proficiency in scripting and automation using Terraform, PowerShell, or equivalent IaC tools to streamline infrastructure operations and optimise performance.
- Practical knowledge of backup and recovery systems, including DR planning, testing, and execution in enterprise environments.
- Proven ability to conduct in-depth root cause analysis (RCA) and resolve recurring issues to improve overall infrastructure reliability.
- Experience implementing optimisation projects and capacity planning to enhance infrastructure performance and scalability (e.g., SAN/NAS storage solutions).
- Excellent communication and documentation skills to create SOPs, technical documentation, and post-incident reports.
- Experience managing VMware virtualisation platforms, including VM provisioning, clustering, and storage solutions.
- Proven practical experience developing or improving automation workflows with Infrastructure-as-Code tools such as Terraform or PowerShell.
Why join us?
The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistencies across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.
We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.
We offer
- A competitive salary package of $135,995.90 + superannuation
- Monthly RDO and paid leave over Christmas closure.
- Hybrid working environment – up to 2 days from home.
- Up to 15.25% superannuation through a co-contribution scheme
- Leave loading 17.5%
- Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
- Salary packaging options including novated lease.
- Discounted IT products including Microsoft and free family password security plan.
- Ongoing training and professional development support
- Professional membership
Application Process
Please apply with your CV and cover letter addressing the essential requirements of the role.
Applications close 01 July 2026 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).
If you have any questions, please don’t hesitate to contact the NHVR recruitment team on [email protected].
Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.
