TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking a proactive Technical Project Manager to lead TeamViewer Frontline software implementations within our Professional Services team. This role manages project planning, customer engagement, and cross-functional delivery to ensure implementations are completed on time, within scope, and aligned to customer business goals.
Develop and manage project plans, including scope, timelines, resources, milestones, and deliverables
Lead software implementation projects from kickoff through go-live, ensuring delivery on time, within scope, and within budget
Serve as the primary client contact for project updates, expectations, risks, and decision-making
Coordinate internal teams, technical resources, and third-party vendors to support successful project execution
Identify, manage, and escalate project risks, issues, dependencies, and scope changes
Gather customer requirements and translate them into clear implementation plans and project deliverables
Align implementations to customer goals to support adoption, value realization, and long-term success
Facilitate client onboarding, training coordination, and transition to Customer Success
Maintain accurate project documentation, including status reports, project plans, requirements, and change logs
Coordinate system integration, deployment activities, and user acceptance testing with technical teams and client stakeholders
Partner with technical experts to support solution discussions for TeamViewer Augmented Reality and Remote Connectivity offerings
Bachelor’s degree in Business, Computer Science, a related field, or equivalent industry experience
3–5 years of project management experience within a SaaS, software, or technology environment; with knowledge in on-premise and virtual private cloud, too
PMP, CSM, or other relevant project management certification
Experience managing the full lifecycle of software implementation projects
Experience in customer-facing project management, consulting, customer success, or account management
Strong customer-centric mindset with a focus on delivering measurable business outcomes
Experience using project management and collaboration tools such as Jira, SharePoint, and Confluence
Excellent written, verbal, and client-facing communication skills
Strong organizational skills with the ability to manage multiple projects simultaneously
Fluency in English required; additional language skills are a plus
Willingness to travel up to 20% for client and project team engagement
Working knowledge of APIs and integration technologies, including REST, SOAP, GraphQL, FTP/SFTP, JDBC, XML, and JSON
Experience supporting troubleshooting efforts in SaaS or on-premise environments
Familiarity with mobile applications and smart glasses technologies such as Android, iOS, iPadOS, Vuzix, RealWear, Google, or Microsoft devices
Understanding of integration, system, and user acceptance testing processes
Onsite Onboarding in our Adelaide office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
