In-Demand Crm testing Jobs in Parramatta, Nsw

Application Support Analyst
Hamilton Island Enterprises —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Communication skills
- Health insurance
- Employee discount
3h
B2B Senior Lead Generation Manager
Cult of Monday —Sydney NSW
- Full-time
- CRM software

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B2B Senior Lead Generation Manager
Cult of Monday —Sydney NSW
Initially, you will drive demand across the ANZ region but rapidly could have the opportunity to develop, suggest and implement plans for launching new regions…

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Application Support Analyst

Hamilton Island Enterprises -
Sydney NSW

Apply Now

Job Details

Full-time
3 hours ago

Benefits

Health insurance
Onsite gym
Employee discount
Insurance services

Qualifications

System administration
SQL
Analysis skills
ITIL
IT support
Application support
Communication skills

Full Job Description

Application Support Analyst - 12 Month FTC

We’re looking for an Application Support Analyst to provide Level 1 & 2 support across a range of business applications that keep Hamilton Island running. This role ensures our digital platforms remain stable, secure and high‑performing while delivering responsive, customer‑focused support to our teams across the island.

Why you'll love working with us

Develop your technical skills - gain exposure to a broad range of business applications, integrations and digital platforms
Be part of a collaborative team - work closely with IT professionals, business stakeholders and external vendors
Work-life balance - enjoy working from home on Fridays
Access outstanding benefits - free on-site gym and subsidised fitness classes, travel discounts, health insurance discounts, and Family & Friends rates
Grow your career - build experience across application support, testing, system administration and continuous improvement initiatives

Where you'll make an impact

Providing Level 1 & 2 support across Hamilton Island’s business applications to keep systems stable, secure and running smoothly.
Platform Support: Logging, triaging and resolving incidents and service requests, managing the support queue, troubleshooting application, data and integration issues, and coordinating with vendors when required.
System Administration: Managing user access, roles and permissions, performing routine configuration and maintenance, and monitoring system performance and data flows.
Incident & Problem Management: Supporting incident, problem and change processes, contributing to root‑cause analysis, and assisting with deployments and post‑release validation.
Testing & Improvements: Executing test scenarios, validating fixes and enhancements, supporting UAT, and identifying opportunities for process improvement and automation.
Documentation: Creating and maintaining knowledge articles, SOPs, known issues and workarounds to strengthen team capability.
Stakeholder Support: Delivering clear, customer‑focused communication, supporting training activities, and collaborating with IT teams, business users and vendors.
Governance & Compliance: Following IT policies, cybersecurity standards, data privacy requirements and supporting audit and reporting activities.

What we're looking for

You're a proactive and customer-focused IT professional who enjoys troubleshooting technical issues and finding practical solutions. You have strong analytical skills, excellent attention to detail and enjoy working in a collaborative environment where no two days are the same.

To be successful, you'll need:

2-4 years' experience in application support, service desk or IT support environments
Experience supporting business applications and troubleshooting technical issues
Strong analytical and problem-solving skills
Experience managing incidents and service requests in a support environment
Excellent communication and stakeholder engagement skills
Ability to work both independently and collaboratively within a team
Exposure to CRM, CMS, ERP or operational business systems (Desirable)
Basic knowledge of SQL, reporting or data concepts (Desirable)
Familiarity with ITIL principles and ticketing systems (Desirable)
Experience working with software vendors or managed service providers (Desirable)

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember. Apply now!

Apply Now

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crm testing jobs in parramatta, nsw

Application Support Analyst

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