Role Overview We are seeking an experienced Technical Lead with strong expertise in OpenText Intelligent Capture (formerly Captiva) and cloud migration (OpenText 24.x SaaS/Cloud) to lead the design, delivery and optimization of large‑scale document capture and intelligent automation solutions. The role will be responsible for guiding a cross‑functional team, shaping technical direction and ensuring successful migration from on‑premise to cloud in a highly regulated financial services environment.
Key Responsibilities
- Lead the end‑to‑end technical design and delivery of OpenText Intelligent Capture / Captiva solutions, including configuration, customisation and integration with core banking and line‑of‑business systems.
- Own the migration roadmap for Intelligent Capture 24.x from on‑premise to cloud/SaaS, including assessment, architecture, migration waves, testing and cutover.
- Define target cloud architectures (IaaS, PaaS or SaaS) for capture platforms, ensuring scalability, resilience, performance and cost efficiency.
- Provide hands‑on leadership across the full engineering lifecycle (requirements, design, build, test, deploy and support), setting technical standards and best practices.
- Collaborate with enterprise architects, security, infrastructure and business stakeholders to align capture and migration solutions with broader technology and business strategies.
- Lead and mentor a team of developers/engineers, providing technical guidance, code reviews and coaching on modern engineering practices.
- Design and implement intelligent document processing capabilities, including omni‑channel ingestion, classification, data extraction and validation, and human‑in‑the‑loop exception handling.
- Ensure solutions comply with security, risk, privacy and regulatory requirements relevant to the banking and insurance sector.
- Establish and maintain CI/CD pipelines, automated testing and monitoring for capture and integration components.
- Troubleshoot complex production issues, driving root‑cause analysis and permanent remediation.
- Manage relationships with vendors and implementation partners, ensuring the effective use of OpenText tools, cloud services and support.
- Produce high‑quality technical documentation (solution designs, runbooks, migration plans, operations guides).
Required Experience & Skills
- 7+ years of experience in enterprise software engineering or solution delivery, with 3+ years in a technical lead / team lead capacity.
- Proven, hands‑on experience implementing and supporting OpenText Intelligent Capture (or Captiva) in complex enterprise environments.
- Demonstrated experience leading migrations of content/capture or similar platforms from on‑premise to cloud (OpenText 24.x, SaaS, or equivalent).
- Strong knowledge of intelligent document processing concepts: OCR/ICR, document classification, rules/ML‑based extraction, validation and exception handling.
- Solid understanding of integration patterns and technologies (APIs, web services, message queues, ETL, etc.).
- Experience with at least one major cloud platform (AWS, Azure or GCP), including security, networking and deployment of enterprise applications.
- Proficiency in at least one modern programming language used in integration/customisation (e.g., .NET, Java, or similar).
- Practical experience with DevOps practices and tools (CI/CD, infrastructure as code, automated testing, monitoring).
- Strong stakeholder management skills with the ability to translate business requirements into robust technical solutions.
- Excellent problem‑solving skills and the ability to operate in complex, multi‑vendor environments.
Desirable
- Experience working with BFSI clients and understanding of banking/insurance processes, regulatory and compliance requirements.
- Exposure to broader OpenText ecosystem (Content Server, Extended ECM, Documentum, etc.).
- Experience with workflow/BPM tools and case management platforms.
- Certification in OpenText products and/or major cloud platforms (AWS/Azure/GCP).
- Experience leading near‑shore/off‑shore delivery teams.
