In-Demand E commerce manager Jobs in Parramatta, Nsw

2027 Customer Success Manager, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Merchandising
13d
Senior Compliance Manager & Deputy MLRO
Airwallex —Sydney NSW
- Full-time
- Salesforce
- Finance
- Bachelor's degree
Digital Activations Director
Havas Group —Sydney NSW
- Full-time
- Presentation skills
- Leadership
- Communication skills
Business Development Manager, Environmental
Thermo Fisher Scientific —Sydney NSW
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
- Parental leave
- Employee assistance program
Senior Account Manager (Mandarin speaking), Amazon Strategic Account Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- No degree
- Commuter assistance
- Health insurance
Senior Engineer
TJX Australia —Mascot NSW
- Full-time
- Azure
- Oracle
- Customer service
Customer Interactions Manager, Frenchs Forest, Sydney
Bikes Online —Frenchs Forest NSW
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Patient monitoring
- Employee discount
Quick Apply
Finance Business Partner, Last Mile Delivery
Endeavour Group —Sydney NSW
- Full-time
- Microsoft Excel
- Budgeting
- Communication skills
2d
Social Media Advertising Specialist
Lupo Digital —Sydney NSW
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Strategic Procurement Specialist, Delivery Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
Warehousing (JD Vanguard Graduate Program)
JD.com Australia Pty Ltd —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
Quick Apply
Inside Sales Account Manager (NSW)
The Good Guys —Lane Cove NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Parental leave
- Employee assistance program
8d
Customer Interactions Manager, Frenchs Forest, Sydney
Bicycles Online —Frenchs Forest NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Patient monitoring
- Employee discount
9d
Senior Software Engineer - Frontend
Commerce —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Education
- Bachelor's degree
Senior Software Engineer - Frontend
BigCommerce —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Education
- Bachelor's degree
Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)
Biztech Lawyers —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Business Administration
- Leadership
- Work from home
- Parental leave
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Compliance Manager & Deputy MLRO
Airwallex —Sydney NSW
Lead or support cross‑division work on high‑risk customers, industries and complex commercial deals, providing clear, risk‑based FCC advice to Commercial,…

I want to receive the latest job alert for e commerce manager in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

e commerce manager jobs near parramatta, nsw

Senior Software Engineer jobs in Sydney NSW

Business Development Manager jobs in Sydney NSW

Social Media Specialist jobs in Sydney NSW

Customer Success Manager jobs in Sydney NSW

Lawyer jobs in Sydney NSW

Procurement Specialist jobs in Sydney NSW

Senior Compliance Manager jobs in Sydney NSW

Senior Software Engineer jobs in Brisbane Qld

Senior Software Engineer jobs in Eveleigh Nsw

Senior Software Engineer jobs in Sydney Inner Suburbs Nsw

Senior Business Analyst jobs in Melbourne Vic

Internship, Software Engineering jobs in Greater Adelaide Sa

Senior Software Engineer jobs in Remote

Senior Citizens jobs in Greater Adelaide Sa

School Learning Support jobs in Sydney Western Suburbs Nsw

Disability Support Worker jobs in Melbourne Vic

Support Worker jobs in Pakenham Vic

It Support, Mining jobs in Perth Wa

Graduate Engineer jobs in Sydney Nsw

186 Visa, Sponsorship Software Engineer jobs in Sydney Nsw

2027 Customer Success Manager, Amazon Vendor Services

Amazon Commercial Services Pty Ltd -
Sydney NSW

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Microsoft Excel
Management
Merchandising
Marketing management
Tableau
SQL
Analysis skills
Organisational skills
Communication skills
Marketing

Full Job Description

DESCRIPTION

Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) team!

AVS works directly with a selection of the most strategic Retail vendors (supplier partners) to improve the value, selection and convenience across their Amazon business. Our team creates and innovates across brands, processes and people to grow business results and improve Vendor engagement and satisfaction.

We are seeking highly motivated Customer Success Managers, who will act as Account Managers owning the client-facing relationship with these supply partners and serve in an e-commerce capacity to drive their success, including growing revenue, improving operational efficiencies, executing initiatives and driving traffic and conversion. In this role, you will influence building and executing joint business plans with your Vendor, and collaborating with them to explore innovative merchandising, operational, and selection improvement opportunities.

The ideal candidate for this role should possess strong analytical, account management and/or vendor management skills. They should be able to deliver on commitments, manage workflows in a fast-paced work environment and actively participate in contributing to continuous improvement initiatives. Above all, they should demonstrate a high level of ownership and ability to navigate ambiguity. If you are interested in growing Amazon’s top brands, then we’re interested in you!

Key job responsibilities
Commencing by 2027, as a Customer Success Manager you will gain experience and a wide range of responsibilities, including;

Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience in collaboration with other Amazon programs and teams.
Execute tactical support requests for Vendor, such as issue troubleshooting, data reporting, supply chain and catalogue management. Following up and escalating as appropriate to get these resolved in a timely manner.
Demonstrate excellent time-management skills and the ability to work independently while using centralized resources and procedures.
Build strong relationship with the Vendor; be a trusted advisor and the central contact for their issues, questions, requests, escalations, and concerns.
Liaise with other internal departments as necessary to resolve Vendor issues and questions quickly and with high quality.
Teach Vendors how to be more successful on Amazon through training them on Amazon tools and policies and educating them on relevant growth opportunities in Amazon’s ecosystem of products.
Collaborating and exploring innovative ways to identify and execute new product selection, brand management, promotional strategies, operational efficiencies and reporting analysis for your vendors.
Working with varied stakeholders across AVS and wider Amazon teams such as Vendor and Category Managers, Instock, Finance, Operations, Marketing to drive best possible outcomes for your strategic vendors and customers.
Leading planning and performance sessions with your strategic vendors, and act as their main point of contact at Amazon.

To achieve success in this role, you will possess:

A natural appetite for learning and the ability to pick up new skills quickly
Strong analytical, relationship management and organizational skills
A focus on identifying problems and creating solutions!
Exceptional communication skills and a proven track record of building positive working relationships.
Drive to deliver results in an ambiguous environment, being exceptionally detail orientated while looking around corners and thinking bigger about how we create a compelling customer offer.

A day in the life
You will learn and use a wide range of skills working across major functional areas:

Vendor management: growing selection of products available to Amazon customers, driving traffic and conversion initiatives, promotion planning, identifying and resolving vendor-related issues

In-stock management: inventory planning and sales forecasting, tracking purchase orders through to delivery, managing inventory sell-through, working with vendors on PO automation

Content management: improving product detail page content, developing and executing marketing and merchandising plans, improving customer experience onsite

View more information and our Day in the Life of Customer Success Manager here: https://www.youtube.com/watch?v=fYaySG_trNY

About the team
What does my onboarding program look like?

The initial onboarding program (AVS Academy) consists of an Orientation week, where graduates meet and network with senior leaders, get hands on experience at our Fulfillment Centre, learn more around our Day 1 culture and deep dive our Leadership Principles.

The second week consists of an AVS Functional Training curriculum, where graduates gain technical experience required for the Customer Success Manager role. The functional training week is structured around our key AVS pillars; Business Advice, Selection, Operational Excellence, Conversion and Traffic. AVS Academy is designed to develop our pipeline of future leaders, by exposing them to various learning and development opportunities.

BASIC QUALIFICATIONS

You must be in the final year of a university undergraduate or postgraduate degree, or have completed a tertiary qualification (undergraduate or postgraduate) in relevant field within the last 2-3 years.

PREFERRED QUALIFICATIONS

12-24 months prior experience in Consulting or Finance, managing multiple stakeholders or working in data analytics (Excel, SQL, Tableau). Having strong account or client relationship management skills is also desired.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

e commerce manager jobs in parramatta, nsw

2027 Customer Success Manager, Amazon Vendor Services

Senior Compliance Manager & Deputy MLRO

Digital Activations Director

Business Development Manager, Environmental

Senior Account Manager (Mandarin speaking), Amazon Strategic Account Services

Senior Engineer

Customer Interactions Manager, Frenchs Forest, Sydney

Finance Business Partner, Last Mile Delivery

Social Media Advertising Specialist

Strategic Procurement Specialist, Delivery Services

Warehousing (JD Vanguard Graduate Program)

Inside Sales Account Manager (NSW)

Customer Interactions Manager, Frenchs Forest, Sydney

Senior Software Engineer - Frontend

Senior Software Engineer - Frontend

Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)

More jobs to discover

I want to receive the latest job alert for e commerce manager in parramatta, nsw

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Job Seeker Tools

Employer Tools

Browse

Stay Connected