In-Demand Training & competency systems coordinator Jobs

Service Delivery Lead
Essential Nursing and Disability Services —Mirrabooka WA
- $135,000 - $145,000 a year
- Full-time
- Management
- Microsoft Office
- First Aid Certification
Quick Apply
10d
Mechanical Maintenance Technician
North East Water —Wodonga VIC
- Full-time
- Management
- Maintenance
- Welding
9d
Support Workers, LGBTQIA+ Workers, AINs, ENs, RNs & NPs – NSW Care Roles
Chosen Family —Spring Farm NSW
- Temporary
- Hybrid work
- CPR Certification
- Medication administration
- Administrative experience
Quick Apply
Banquet Manager - Operations
AccorHotel —Perth WA
- Full-time
- Hospitality
- Organisational skills
- Leadership
Quick Apply
1d
Boiler Attendant/Engine Driver
Mater Group —South Brisbane QLD
- $35.23 - $36.53 an hour
- Overtime
- CPR Certification
- Working with children
- Bachelor's degree
- Health insurance
- Employee assistance program
Classroom Teacher - Auslan
Government schools —Melbourne VIC
- Part-time
- Communication skills
- Teaching
7d
Conditions of Appointment:
Bega Garnbirringu Health Service —Kalgoorlie WA
- Nights as needed
- CPR Certification
- Nursing
- Management
Teacher - Primary/Secondary
Government schools —Melbourne Western Suburbs VIC
- Full-time
- University
- Communication skills
- Teaching
2d
Classroom Teacher
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Communication skills
- Teaching
10d
Lead Wind Farm Field Service Technician - Bodangora
GE Vernova —Bodangora NSW
- Overtime
- Customer service
- Leadership
- Communication skills
Crane Operator <60t
Clough —Perth WA
- Contract
- Analysis skills
- Organisational skills
- Construction
Apprentice Chef | Nebo | 14:7
Civeo —Nebo QLD
- Urgently hiring
- Communication skills
- Kitchen
- Kitchen experience
- Employee assistance program
- Referral program
Primary Classroom Teacher - Ongoing
Government schools —Melbourne Western Suburbs VIC
- Full-time
- University
- Communication skills
- Teaching
2d
Aged Care Cleaner
My Remarkable Care —Whittlesea VIC
- $26 - $36 an hour
- Weekend availability
- Hospitality
- First Aid Certification
- Cleaning
- COVID-19 protective measures
Quick Apply
Classroom Teacher / PE Specialist
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Communication skills
- Teaching
Support Worker
ATZ Care —Melbourne VIC
- $32 - $40 an hour
- Part-time
- First Aid Certification
- Communication skills
Disability Support Worker - Team Leader - Ormiston
Neta Care Holistic Health Services Limited —Ormiston QLD
- $37 - $42 an hour
- Temporary
- CPR Certification
- Management
- Medication administration
Quick Apply
10d
registered nurse
Fresenius Medical Care —Hove SA
- Full-time
- Clinic
- Communication skills
- Nursing
15h

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Service Delivery Lead

Essential Nursing and Disability Services
Mirrabooka WA

Quick Apply

Job Details

Permanent | Full-time
$135,000 - $145,000 a year
10 days ago

Qualifications

Management
AHPRA registration
Microsoft Office
Quality assurance
Driver Licence
First Aid Certification
Care plans
Leadership
Nursing

Full Job Description

About the Company:

About the role:

The Service Delivery Lead plays a key leadership role in overseeing the day-to-day clinical and non-clinical operations of Essential Nursing and Disability Services. This position is responsible for ensuring smooth service delivery, strong team performance, quality care, operational compliance and continuous improvement across NDIS residential SIL and community-based supports.

Working closely with the General Manager, Clinical Teams, House Team Leaders, Service Coordinators and Support Workers, the Service Delivery Lead ensures participants receive safe, person-centred and consistent supports aligned with their NDIS plans, goals and care needs.

Key Responsibilities:

Service Delivery and Operational Leadership

Oversee day-to-day service delivery across SIL and community supports.
Ensure services are delivered safely, efficiently and in line with participant goals.
Support effective rostering, shift coverage and resource allocation.
Monitor service quality, operational workflows and participant outcomes.
Ensure houses and services remain well-organised, compliant and responsive.

Clinical Leadership and Governance

Provide clinical leadership and oversight to support high-quality care.
Support the development and review of participant care plans.
Monitor clinical risks, incidents and quality assurance activities.
Guide clinical staff through supervision, mentoring and training.
Ensure clinical practices align with NDIS Quality and Safeguards requirements.

Team Leadership & Supervision

Provide day-to-day supervision, coaching and mentoring of operational staff
Support onboarding and on-the-job competency development
Address performance issues early and escalate appropriately
Promote a respectful, accountable and values-driven team culture

Team Leadership and Performance

Lead and support Clinical Team Leaders, House Team Leaders, administrative staff and operational teams.
Provide coaching, feedback and direction to team members.
Conduct performance reviews and support improvement plans where required.
Promote a respectful, accountable and values-driven team culture.
Ensure staff are trained and supported to meet role and compliance expectations.

Compliance, Quality and Risk Management

Ensure operations comply with NDIS Practice Standards, WHS requirements and ENDS policies.
Lead quality assurance activities, audits and service improvement initiatives.
Monitor KPIs and take timely action to address risks or gaps.
Support incident escalation, investigations and corrective actions.
Maintain accurate participant records, service agreements and operational documentation.

Continuous Improvement and Stakeholder Engagement

Lead initiatives that improve service quality, participant outcomes and operational effectiveness.
Foster strong relationships with participants, families, staff and external stakeholders.
Support efficient resource utilisation and contribute to organisational planning and continuous improvement.
Represent ENDS professionally and ensure timely resolution of participant and stakeholder concerns.

About You

You are an experienced and proactive leader with strong clinical and operational skills, excellent communication abilities, and a commitment to delivering high-quality, person-centred services. You thrive in a fast-paced environment, lead teams effectively, and are passionate about continuous improvement and positive participant outcomes.

Essential Requirements

Current AHPRA Registration (Registered Nurse)
Experience in a clinical and/or operational leadership role
Strong understanding of NDIS and SIL service delivery
Current NDIS Worker Screening Check
Current Driver's Licence
Current First Aid & CPR
Ability to provide professional references

Highly Regarded

Leadership or management qualifications
Experience leading teams within disability, community or healthcare services
Experience using systems such as ShiftCare, QUASR, Employment Hero and Microsoft Office
Knowledge of NDIS compliance, quality assurance and risk management

What's on offer?

Competitive salary package from $135k - $145k plus super
Flexible work arrangements
Learning and development opportunities
Supportive, diverse and inclusive workplace culture
Opportunity to make a genuine impact in the lives of people living with disability

Company Overview

Essential Nursing and Disability Services is a diversity-led NDIS care and community services provider committed to excellence in everything we do. Our unique team partners with stakeholders to deliver person-focused caring services across the disability sector, ensuring each participant receives the support they need to thrive. We recognise that every participant has individual needs, aspirations, and preferences. That's why we take the time to listen, understand, and tailor our services to ensure each person can achieve their full potential and enjoy a fulfilled life at home and within their community. With decades of collective experience in disability support and nursing care, our team brings profound expertise to every interaction. This experience, combined with ongoing professional development and a commitment to best practice, ensures we deliver care that is both compassionate and technically excellent. We believe in the power of community connection for enhancing wellbeing and quality of life. Beyond providing direct support services, we actively engage with local communities to create inclusive environments where all people can participate and contribute meaningfully.

Quick Apply

Refine Your Search

training & competency systems coordinator jobs

Service Delivery Lead

Mechanical Maintenance Technician

Support Workers, LGBTQIA+ Workers, AINs, ENs, RNs & NPs – NSW Care Roles

Banquet Manager - Operations

Boiler Attendant/Engine Driver

Classroom Teacher - Auslan

Conditions of Appointment:

Teacher - Primary/Secondary

Classroom Teacher

Lead Wind Farm Field Service Technician - Bodangora

Crane Operator <60t

Apprentice Chef | Nebo | 14:7

Primary Classroom Teacher - Ongoing

Aged Care Cleaner

Classroom Teacher / PE Specialist

Support Worker

Disability Support Worker - Team Leader - Ormiston

registered nurse

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