Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro here.
About the role
As a Site Reliability Engineer, your core focus is to ensure that our systems are available, scalable and secure. You will operate with a high degree of autonomy as a deeply skilled technical expert.
Our priority is to provide an environment with high availability, integrity and security. Over the past year, we have achieved greater than 99.998% platform uptime including for planned maintenance. However, our environment has also grown more complex and customers have more than doubled. To support this scale, we aim to have a reliable foundation with one step blue/green deployments, best in class tooling and a strong devops culture that encourages automation and continuous monitoring at every level.
Due to the nature of our work and regulatory requirements, applicants must hold Australian or New Zealand Citizenship
What you'll do
AWS Architecture: Design and implement scalable, secure multi-account AWS architectures tailored for highly sensitive data environments.
Cloud Networking: Apply deep expertise in VPCs, DNS, PrivateLink, complex routing, and load balancing to ensure highly resilient connectivity.
IAM & Security: Define, implement, and enforce strict security boundaries across compute, storage, and networking layers.
Identity Platforms: Drive the operational management of identity providers (Okta, Auth0), overseeing SSO, RBAC, federation, and secure access patterns.
Containers & Orchestration: Leverage strong hands-on experience with Docker and Kubernetes in production environments to scale our workloads efficiently.
CI/CD Systems: Build and maintain robust deployment pipelines utilising GitHub and Buildkite, with an uncompromising focus on reliability and automation.
Infrastructure as Code: Develop reusable, modular Terraform patterns to ensure consistent, repeatable infrastructure provisioning.
Monitoring & Incident Management: Design actionable alerting, manage secure "break-glass" access procedures, and continuously improve signal-to-noise quality for incident responders.
Observability: Operate, tune, and evolve a modern observability stack (LGTM preferred: Loki, Grafana, Tempo, Mimir) to provide deep insights into system behaviour.
Database Infrastructure: Manage backups, replication, high availability, and performance tuning for crucial data stores.
Performance & Toil Reduction: Continuously patch, optimise, and eliminate bottlenecks to improve overall system reliability and permanently reduce operational toil.
What you'll bring
Extensive experience with Amazon Web Services.
Experience with infrastructure as code and related scripting - preferably Terraform.
Experience building Docker images and maintaining containers and hosts, with extensive production Kubernetes experience.
Experience with Linux administration.
Deep expertise in cloud networking, observability systems, and Identity/Access Management (IAM).
A proven track record of reducing toil through advanced automation and creating highly resilient, fault-tolerant systems.
Technologies You'll Work With
Infrastructure: AWS services , Linux, Kubernetes.
Databases: MongoDB (Atlas) , Postgres.
Release Engineering: Terraform , Docker , Git , Buildkite, GitHub.
Observability & Ops: LGTM Stack (Loki, Grafana, Tempo, Mimir), AWS CloudWatch , AWS GuardDuty , Opsgenie.
Identity: Okta, Auth0.
Application Context: Node.js (hapi) , React, React Native.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working (3 days in the office)
Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
#LI-Hybrid
