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Director of Client Development, Global Family Office

Northern Trust Corp. -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Investment
Management
Sales
Education
Bachelor's degree
Communication skills

Full Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary:

Lead market development officer (sales representative) for Northern Trust’s Global Family Office (GFO) business in Australia. Primarily responsible for sourcing and closing new business opportunities across global custody, asset administration, capital markets, investments, technology, and other family office solutions. The position reports directly to the Americas and APAC Head of Client Development for GFO.

Establishes a productive referral source network to include key external advisors
Represents Northern Trust’s Global Family Office business in the market
Attends events to cultivate and develop relationships
Focus of role is building and personally executing a market development growth strategy
Driven, self-starter and has the ability to work independently

What you will do:

The key responsibilities of the role include (but not limited to):

Takes ownership of prospective client opportunities from internal and external referral sources
Collaborates with various teams across Northern Trust, ranging from Capital Markets, Asset Servicing, Global Fund Services, and Asset Management
Develops rapport with prospects (and other influencers) and arranges meetings to drive the sales process
Responds to various inquiries and consults internal partners across Northern Trust business units for additional product/service information when necessary
Develops and maintains an understanding of and respects all applicable local laws and regulations to ensure the compliance of relationship servicing and solicitation activities
Maintains periodic contact with clients who may serve as references and/or referral sources.
Assists the GFO leadership team with market strategy, competitor analysis and other development needs
Represents Northern Trust’s Global Family Office at relevant prospect/COI events
Establishes strong working relationship and collaborates with other international teams across the enterprise
Respects and abides by risk and compliance (e.g., AML/KYC) standards and processes established by the enterprise
Assumes responsibility for leading, end to end, the sales process (identification, profiling/discovery, product positioning/differentiation, closing and onboarding)
Utilizes business and personal contacts to identify prospective clients and advisor networks
Follows up with prospective clients and their advisors to initiate meetings
Responds to questions, orchestrates RFP responses, develops fee proposals and consults internal Northern Trust stakeholders for additional product/service information
Utilizes tools and other resources to source new opportunities and research the competitive market landscape
Assists in other key initiatives around partner development, advisor development and internal reporting/presentations

About You:

Ability to work independently
Knowledge of local market practices and networks to source business.
Deep understanding of Northern Trust’s products and services across the enterprise.
Analytical, interpersonal, and sales skills are required to relate individual prospect situations to specific solutions
Interactive skills are required to comprehend prospect needs and respond with the appropriate solutions.
Excellent oral and written communication skills are required
Effective communication across a number of different stakeholders is required
Highly flexible and adaptable to change

Necessary Experience & Education:

Bachelor's Degree preferred
7-10 years of trust/investment sales and (or) relationship management.
Prior experience in working with Single Family Offices, Private Trust Company, Private Investment Office prospects/clients preferred.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Apply Now

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