In-Demand Training & competency systems coordinator Jobs

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Banquet Manager - Operations

ACCOR -
Perth WA

Apply Now

Job Details

Permanent | Full-time
1 day ago

Qualifications

Hospitality
RSA
Organisational skills
Food safety
Leadership
Communication skills
Time management

Full Job Description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Familiarise yourself with BEO’s to ensure customer expectations are met and an exceptional experience provided.
Set up systems to protect and maintain control of food service equipment, correctly recording breakages and carry our regular stock takes.
Set up and maintain a weekly cleaning schedule for the service areas to achieve the highest possible hygiene and cleaning standards.
Ensure staff are competent in menu, dietary and allergens knowledge. Ensure staff have some understanding of beverages.
Assist in the preparation of monthly reports, commenting on key performance indicators and action taken to keep on target.
Assist in recruiting, managing, training, developing and inspiring the banquets team.
Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
Maintain currency of Responsible Service of Alcohol (RSA) certification, amendments and updates and adhere to RSA principles.
Oversee the setup and reset of specific Conference & Function activities. Ensure regular and effective communication with the Conference Sales Manager and Conference Coordinator, to meet the expectations of conference and event organisers.
Set departmental targets and objectives, work schedules, policies and procedures.
Accountable for stock ordering and inventory management, plus monthly stock takes.
Assist with carrying out annual and mid-year appraisals with team members under your responsibility.
Evaluate guest satisfaction levels with a focus on continuous improvement.
Check meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.

Qualifications

Responsible Service of Alcohol certificate.
Minimum of 2 years of relevant leadership experience in banquet operations.
Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails.
Proven capability in creating a positive and productive work environment

Additional Information

Competencies

A strong understanding of food safety requirements.
Flexibility about the area of work, duties and responsibilities that you will be required to perform
Self-motivated with genuine passion for hospitality and guest experience
Confident in creating rosters and adhering to wage control
Confident interpreting and generating reports as well as reviewing daily occupancies to ensure smooth operations
Well presented with an eye for detail and strong organisational skills
Calm and professional demeanor in all instances, confident in conflict resolution and complaint handling
Excellent time management and communication skills including rapport building between internal and external stakeholders
Strong focus and passion for hotel operations
Demonstrated ability to coach, mentor, develop and inspire teams
Demonstrated business acumen with the ability to make sound decisions and understand commercial implications
Ability to think strategically and plan on a mid to long term scale
Entrepreneurial spirit with drive, ambition and high level of energy
Good interpersonal skills with ability to communicate with all levels of team members

Apply Now

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training & competency systems coordinator jobs

Banquet Manager - Operations

Support Worker

Disability Support Worker - Team Leader - Ormiston

registered nurse

Driving Training Coordinator

Volunteer coordinator

NDIS Administrator

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