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IT Operations Officer

Liebherr-Australia Pty. Ltd. -
Adelaide SA

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health insurance
On-the-job training
Parental leave
Employee discount
Referral program

Qualifications

Microsoft Excel
Learning technology
Engineering
Analysis skills
Security
Computer skills
Leadership
Communication skills
Information Technology

Full Job Description

Key Responsibilities

Provide timely and efficient IT support services, including installing and configuring computer hardware, software, systems, servers, networks, printers and scanners
Monitor and maintain computer systems and networks
Respond promptly to service issues and requests, achieving IT Help Desk service delivery KPIs
Provide technical support to the branch, in person or over the phone
Manage user onboarding and termination processes
Manage IT assets
Repair and replace equipment as necessary
Conduct backups and audits on time and in accordance with relevant procedures and standards
Test new technology and provide training to users
Perform Helpdesk and IT support tasks, including on-the-job training as required
Carry out legislated Health and Safety "Officer Duties" — staying current with WHS matters, identifying and mitigating risks, and supporting consultation and training processes
Ensure personal conduct supports a safe working environment for yourself and others
Comply with Quality Assurance (QA) and Health, Safety and Environmental (HSE) policies and procedures
Identify and escalate potential issues affecting the quality of products and services
Recommend improvements to organisational policies and processes
Perform other duties as directed

Skills & Competencies

Strong written communication skills — proposals, reports and documentation
Intermediate Excel skills
Intermediate computer hardware and software installation skills
Strong analytical skills and advanced problem-solving ability
Experience providing technical assistance and support across computer systems, software and hardware
Ability to install, modify and repair computer hardware and software
Knowledge of resolving issues across LANs, WANs and Wi-Fi networks
Experience installing computer peripherals
Excellent customer-facing and consultative skills
Commitment to ongoing self-development (technical and behavioural)
Understanding of security practices for handling and disposing of classified data, documents and devices
Change management and user adoption experience, including training design and e-learning
Project management — defining, implementing and monitoring tasks
Business and systems analysis — evaluating processes, automating and simplifying workflows
Ability to determine customer needs and establish service solutions and forecasts
Intermediate to advanced IT technical skills

Qualifications & Experience

Degree in Information Technology or equivalent (preferred)
Degree in Network Engineering or Systems Administration (desirable)

How to apply

How to apply

Please apply via the link below by COB Friday, 26 June,2026

Only Online Applications will be accepted.

Liebherr Australia would like to thank you for submitting your application.

Candidates are advised that interviews may commence before closing date.

Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

No agencies or third parties please.

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

Paid Parental Leave | Purchase Leave | Early Access to LSL
Corporate Health Insurance | Novated Lease | Travel Club
Liebherr One Hub – Employee discount portal for great savings
Financial stability | annual reviews | service & manager rewards | career progression
Training programs and opportunities to ensure your continued growth
Soft skills and Leadership training programs
$3,000 Employee Referral Program

Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

Beware of Recruitment Scams:

Liebherr never charges any fees at any point in the recruitment process. If you are contacted through unofficial channels and asked to pay money, cover travel expenses, or provide personal documents, this is fraudulent activity.

Only verify vacancies on the official Liebherr careers website.
Never make payments or disclose sensitive personal information.
Report any suspicious communication to Liebherr directly via: [email protected]

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rhea Paul.

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

Location

Liebherr-Australia Pty. Ltd.

1 Dr Willi Liebherr Drive

5096 Adelaide

Australia (AU)

Contact

Rhea Paul

[email protected]

Apply Now

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