At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking an Advisor, Human Resources to provide professional and effective HR services including advice, support, guidance and analysis on policies, practices, and legislation as an important part of our People and Culture Department.
This is a full-time, permanent position. WFH/Hybrid options are available in line with our hybrid working model. It is essential that the successful applicant must be willing to travel to Burwood, Essendon and across the Gippsland region as required.
About the role
Reporting to the Senior People Partner, responsibilities of this position include but not limited to:
- Provide professional and effective HR services across AV including advice, support, guidance and analysis on policies, practices, and legislation
- Coach, counsel and guide managers and employees on employment matters at AV including effectively managing conflict situations and challenging issues
- Provide HR expertise and recommendations on research and/or projects
- Develop and implement communication and consultation strategies to keep stakeholders informed throughout projects and consultations
About you
The ideal candidate will have tertiary qualification in Human Resources or related discipline. Additional requirements include but not limited to:
- Proven experience in a senior general or specialist HR role, preferably across the public sector
- Demonstrated ability to adapt theoretical knowledge of current HR issues and lead implementation of change across a large, geographically disparate organisation
- An extensive working knowledge and application of general and specialist HR practices, regulations, and legislation
- Demonstrated high-level communication, interpersonal and relationship building skills
- Highly proficient with Microsoft Office suite including Word, Excel, and Outlook
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include:
- Cover letter outlining your experience and interest in the position
- Current resume
When submitting your application you will be required to respond to the following:
- How do your skills and experience set you up for success in this role? Can you provide specific examples that demonstrate how your capability aligns with the requirements of a senior HR advisory position?
- How do you prioritise competing HR demands while still providing clear, pragmatic advice and maintaining trusted relationships with stakeholders?
- Can you share an example of a challenging negotiation you led or supported, and how you achieved a positive outcome while balancing business and employee needs?
Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.
Applications must be submitted by 11.59pm AEST on Friday 12 June 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to `Applying for a position with Ambulance Victoria`. For any further queries please contact recruitment via [email protected] or 03 9840 3653.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.
